My Palm Z22 suddenly stopped syncing a few days ago, I keep getting ''USB DEVICE NOT RECOGNIZED''. I went to Palm's Support Forum & was told to uninstall the software (V4.1.4E), clean my registry, reboot, reinstall the software, do a soft reset on the Z22, and try to sync it again. I have done all of that several times over but still cannot sync my device. There is NO driver for this device in Device Manager. I don't have the original software on CD, so I had to download it from Palm's website. All data on the Z22 is current & intact. Running Win XP Home SP3.
I'm getting desperate because the battery will die soon & when that happens, I'll lose all my data! SOMEONE PLEASE HELP ASAP!!!
Thanks in advance
The Z22 is very well designed to PROTECT your stored data - do NOT do a RESET, since this has nothing to do with your problem! It sounds like your USB cable is damaged- a very common problem, usually one of the 4 or 5 wires near one end of the cable or the other, breaks inside the plastic covering, and you loose connectivity. The "OLD" Style USB end that plugs into the Z22 is getting difficult to find, since it has been replaced with the smaller "MICRO" version, available everywhere (As of 2014 ! ) It is available online very inexpensively.
I have a full page of information on the Z22, and how to repair, take-apart, maintain, and connect it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I hope that this information helps you to get your
Z22 up and running again.
good luck
robin dusty graves
Z22 PALM PILOT 
Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU!
SOURCE: PALM Z22
Your problem might be a simple one. Hopefully so:
Run a business card around the edges of the screen between the screen and the plastic housing to see if there is any trapped dirt or other debri. If there is, it will hold down that point of the screen and prevent any further input. Be sure to remove anything you find.
Also, sometimes the screen protectors themselves will shift just enough to cause the same issue. Be sure it is not wedged tightly between the screen and case.
I hope this is it and helps!
SOURCE: Palm Z22
Just had to do a hard reset myself and it's not straight forward! While holding down the power button, BRIEFLY press the reset button on the back of the palm. DO NOT RELEASE the POWER button until you see the GRAY screen with the Palm logo (not the first screen with the palm logo). That should start the hard reset for you.
SOURCE: can I hot sync z22 palm without the touchscreen?
The cable with the synch button is for the e2.
SOURCE: how to do a hard reset on a palm z22?
Hi here are the steps but ensure to backup data before you make a hard reset
Press and hold the power button
While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
Wait for the Palm Powered™logo to appear, and then release the power button.
When you see the message that warns you about erasing all of the info on your handheld, do one of the following:• Press Up on the 5-way navigator to finish the reset and show the touchscreen.• Press any other button to do a soft reset.
When prompted, tap to align the screen, and then select the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar.
When the Welcome screenappears, the hard reset iscomplete
Hope this helps and do let me know
SOURCE: My Palm Z22 won't turn on. If I do a hard reset
It absolutely won't, you don't have to worry. I've done it several times, and I know I was really nervous at first, but it's fine.
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