When I push the on button,it will turn on and the tell me to replace battries and turn off. I have put in new ones and have checked them prior to installation all withe same results
SOURCE: Ask for replace battery, even though the battries are brand new once.
Well... I hate to say this but...
If we can't even get the camera to turn on and stay on, then there really is nothing we can do to even help troubleshoot the issue.
There are only two questions I can ask at this point. Simple ones.
1.) Do you have fresh, new batteries in the camera with the correct polarity? (Are they put in correctly according to the diagram on the inside of the battery cover?)
2.) Are you making sure that the battery compartment cover is firmly secured in place?
Otherwise... There isn't much we can do. These are the types of issues that only Canon would be able to address.
If you guys have bought this camera within the last year (365 days) then it is still under warranty. Take FULL advantage of that fact while you can!
Please contact Canon for further assistance. Hopefully they will go ahead and replace it... But they may choose to service it and send it back to you instead.
As long as they fix it though, right?
Here is Canon's USA support information.
--------------------------------------------------------------------------------------------------------------
For toll-free technical support, please call 1
(800) 828-4040 during regular business hours (currently Monday-Friday
8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m.,
excluding holidays).
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Good luck with that... And here is a tip for you...
If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then "try" to look for it and once again inform them that you do NOT have it.
They can't really dispute the warranty at that point if they can't prove that you DIDN'T but it within the last 9 months.
I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?
Anyway... That is the best advice I can give you, unfortunately.
Call them as soon as you can! Get it replaced!
Good luck.
Cyryl
SOURCE: stuck on change batteries
I had the same problem. Turned out that changing the SD card solved it! Try formating your card and you might get lucky.
SOURCE: Camera says replace batteries even when fresh ones are installed
Sir/Maam,
Have you tried using new batteries? How long have you been using the old batteries? As far as i know, the longer you use a rechargeable batteries, the shorter its life(compared to the first time you used it).
Try using new batteries, if the problem is still there, the camera my have the problem. But if the camera works fine, then your old battery is defective.
Keep me update, hope i helped you. Thanks.
SOURCE: Powershot A640 Could Not Be
Hello
The problem is that the lens has become stuck in the barrel
after dropping it. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Hope
the advise is useful.
Regards
Andrea
SOURCE: Camera keeps saying to replace batteries even
Are they the correct type of batteries? Use only AA-size Alkaline or Canon AA-size NiMH batteries.
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