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chances are you have the volume too loud and the speaker wires are crossed.
all speaker wires need to be with the positive on the right and negative on the left if you have them anywhichway than it will work on low volume and not a very good sound.
look closely at the wires and they should have a red or so color on one side or the wire jacket itself will have a round side and a flat side
Check for a stuck/jammed switch, press each switch if one doesn't make a normal click sound or it doesn't move at all that's your problem.
If that's not it check the owners manual for how to reset the receiver (not all manuals will tell you how to reset it) Another way to reset it is to short the memory cap, but that is better left to a tech.