Whirlpool EV160NZTQ Upright Freezers Logo
Posted on Mar 06, 2013
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My ice cream is melting and things have started to thaw

I have my freezer set on 4 and when I opened it today to get ice cream it was melted about haalf way and other things were starting to thaw. There is no ice or anything on any of the walls and I am nervous about losing all of our meat. Please help.

1 Answer

Bill Dickerson

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  • Master 979 Answers
  • Posted on Mar 06, 2013
Bill Dickerson
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Turn the t'stat up to 9. You want to save the meat and ice cream. It sounds like you may be losing freon. Get it looked at soon so you won't come home and find meat soft and ice milk.

5 Related Answers

Anonymous

  • 237 Answers
  • Posted on Nov 13, 2006

SOURCE: Whirlpool Freezer Model #EV150NXENOO

This one sounds like the defrost timer is not working and you are not getting a defrost cycle every 6-8 hours (or when needed). Another issue could be that air (moisture) is getting in from a leaky door seal, etc. and causing the freeze up. If you have a sealed system problem where the cooling coils are not uniformly frosted up then the defrost thermostat will not "know" there is an ice condition and therefore not go into defrost mode (same issue if the defrost t-stat is bad). After you have ALL the ice out of the unit it would be a good idea to take the interior rear cover off so you can view the coils. Start the freezer back up and watch over the next 1/2 hour or so to see that the entire coil is frosting up uniformly. If it isn't you may have a plugged system, a leak causing low refrigerant, etc. If over time the coils look uniformly frosted up you may have a defective defrost heating element itself (no heat, no defrost sort of thing). The defrost elements can be checked with a multimeter for continuity if you know how to do that sort of thing. It's hard to know a person's ability by these forums or if they can tackle certain test procedures.

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Anonymous

  • 36 Answers
  • Posted on Dec 11, 2008

SOURCE: whirlpool model EV201NZRQ, stoped freezing,lights are on, compres

in leaving the door open you may have over heated the compressor and not it is not pumping enough freon anymore

Anonymous

  • 1 Answer
  • Posted on Jul 04, 2009

SOURCE: whirlpool upright freezer making buzzing noise and not working

I had a similar problem yesterday. I woke up and the freezer was not working anymore. It would make a buzzing noise and then it would click and shut off. I looked online for some possible solutions. Here is what I did:
I unplugged the fridge. I pulled it out and took off the cardboard backing. I used an air compressor to blow out all of the dust and dirt that had accumulated on the condenser coils. A shop-vac just wasn't powerful enough to pull out all of the dust/dirt. After that, I plugged it back in....and the same thing was happening. It would buzz, and then it would click off. I figured out that the "click" was coming from a starter relay (a small plastic piece attached to the big black compressor). I detached the plug from the relay and then detached the relay from the compressor. The relay was burned out. It turns out this is a common problem with the relay. I replaced the relay for $50 (from an appliance parts store) and put the whole thing back together in about 10 minutes.
I plugged the fridge back in and the compressor started, and now the freezer works better than other. I saved about $400 doing it myself, all in about one hour. And better yet, my wife was very impressed. Not bad for a doctor.

Anonymous

  • 401 Answers
  • Posted on Feb 14, 2010

SOURCE: ice builup on back wall of top mount whirlpool freezer

It sounds like it is not defrosting. Could be the heater, terminator, or the defrost timer. There is still ice built up behind the wall and won't take long for it to stop working again.

Anonymous

  • 523 Answers
  • Posted on May 05, 2010

SOURCE: Whirlpool ED25RFXRWFreezer/Fridge temps unstable...either too hot

check the defrost timer but the cold control could be bad

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