Everytime it comes on it say's updateing the software? When I go to the store it tells me "New software is available" and that it is critical. It acts like it is working then "Software Update Cancelled". Also it will not download books.
Hi, Pam. I feel your pain! I had a Literati for about two years, and when it died a couple of months ago I pounced on a new one from a reseller. Alas, the Literati website no longer exists, so the new reader tries and tries to retrieve that critical update but always fails. Too bad, because the reader as shipped is very buggy (doesn't have all the font sizes/options, can't log in to Kobo [I can't select the login button once I've put in my password], can't even recognize the SD card). Calls to Sharper Image booted me to Kobo; Kobo's very nice e-mail said that they can't help with hardware problems and gave me the MerchSource website, along with a couple of phone numbers. The MerchSource website gives only a phone number--for Kobo. So I called.
I just got off the phone with a very friendly young man who informed me that, sadly, they do not have that software update lurking anywhere. He apparently scored a $10 Literati somewhere that he's experimented with so he could understand his customer calls, and the only thing he's found is this discussion site. He says he's had good luck using Adobe Digital Editions (discussed on that site) to get things onto the reader. I haven't tried it yet (still at work), but there are detailed instructions given.
I hope this helps!
SOURCE: I just got the Literati.
We solved this issue by turning off the security on our hotspot. It needs to say "open", not "wpa" or "personal". This fix will however leave your network vulnerable. we just turned our security back on after downloading. Good Luck.
SOURCE: Literati is frozen on the
Hey julesjer, I have this issue as well. After exhausting my options, customer service is now sending out a package for me to return my Literati for a replacement. I was advised to drain the battery and recharge it fully to see if that makes any difference, which I'm in the process of doing right now. Hope either of these options may help.
I've copied and pasted this answer to other similar problem threads on this site regarding the Literati. The only other option I can think of is holding down the reset button (pinhole in the back) with a paperclip for at least a full minute, as per the recommendation by someone else' problem response on Fixya. Hope this helps in some way!
SOURCE: My Lookbook will not let
I have the lookbook ereader. Over last few weeks I have purchanced sevefal books and can't get them to download It shows on my account that they paid for . Any way to fix this
SOURCE: literati won't remember page
i really can only help you if the page is backwards, but if i figure this one out i will post for you
Ok! This is what I found out personally. The Wi-Fi connection needs to be a non-hot Wi-Fi network. Meaning certain Wi-Fi connections has a security lock preventing any file transfers. I tried several locations to make a connection (Coffee shops, Mc D's, Library, Work, etc.). The Best way to connect your Literati is to find a friend who has a Wi-Fi router and ask him/her of their password temporarily.
Now you need to enable the Wi-Fi under the settings area by hitting the menu button and scroll down to the settings tab. select the Wi-Fi or wireless option. Enable the Wi-Fi and your unit should start scanning the area networks. This is where you'll find your friends link or an open unsecure network. Do not select any links that have a pad lock unless you know there password. Once you join, wait about 1 minute and the unit will prompt you to update the software.
Now! The software version you need to have is version 1.9 or greater. After you upload the software patches which should take two or 3 times (Including restarts & power offs).
After this point you will need to set up an account thru the KOBO website ether using your PC or the Literati under the store tab. Once your setup with an email account it should display itself under the overview area on your literati under settings. From here it all downhill...
The Hopeless Literati Guru
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It also will not sync to the library.
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