Hp9040 status hp9040 status TRAY 3 EMPTY PLAIN A4

check the page setting in the printer as well as in the print dialog box in the, if the problem persists then you have to send it for servicing

You need to program the paper size for the trays

I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.

Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".

I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.

Let me know whether this works for you too!

when you give print command go to print properties and choose the paper size as well as the tray to print aslo in printer set the the size or paper in tray.

To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Align the Print Cartridges.
When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a print cartridge alignment sheet.
7. Load the page print side down on the right front corner of the glass, and then press
the button next to OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can be
removed. Recycle or discard the page.

Hi,

Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type

If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain

Let me know if that helps to solve the issue.

Regards,
Nikhil.

Do a paper path test from each tray in diagnostics on the control paneland check Printer Properties for PAPER HANDLING

refer to this link

http://support.lexmark.com/perl/support/support.cgi


> Tray Selection Settings for Documents Created in Windows 9x Are Lost in Windows NT/2000 > Paper Is Jamming Right Out of the Paper Tray: Check the Position of the Side Paper Guide on the Tray > How to Set Up and Use the Tray Linking Feature on a Lexmark T52x, T62x, or T63x Series Printer ('x' = any number)

You have Auto Tray Switching acticated (ATS). Unless you specify each tray/paper with different settings it will switch.

Go in to the utility menu and you can find this in the paper tray settings area I believe.

You can turn this off completely to avoid this in the future.

If you look around you can even just tweak the settings for this, but in your case i would just shut it off.