Common Issues with Mesa Safes MFL2014E Safe Depository Safe 09 Cubic Feet

About 8 inches high by 8 inches wide by 8 inches deep.

Inside the safe...open the safe you will see a button on the inside of the door.this is the re-set button..make sure the code you put in is working before closing the door.

You must enter the code to unlock the safe, just as if the door was shut. The safe does not know the door is open and you just need to shut it.


If you have entered the code and it unlocks properly but you still can't disengage the bars, take the panel off the inside of the door and inspect to see what is causing the problem.

heres a copy of the manual for this safe

http://www.paragonlockandsafe.com/manuals/mastermanual.pdf

This safe was shipped with a factory Master Code of 1-2-3-4-5-6-7-8.


If you changed the Master Code you will need to use the code you changed it to.


Deleting your current User Codes:
Input * - * lock will beep twice
input 6-6-6-# lock will beep twice
Input current Master Code - # lock will beep twice
Input user number - # lock will beep twice (not user code, user number is which user number you want to delete 1,2,3,4 or 5)
Re-input user number - # light stays green for 3 seconds

Example: * - * - 6 - 6 - 6 - # Master Code - # - 5 - # - 5 #
This will delete user 5
Unsuccessful code change: five beeps, repeat the steps.


Changing User Codes: Code length can be 3 to 8 digits long
Input * - * lock will beep twice
Input 4 - 4 - 4 - # lock will beep twice
Input Current User Code - # lock will beep twice
Input User Number - #
Input New User Code - # lock will beep twice
Re-input New User Code - # light stays green for 3 seconds

Example: * - * - 3 - 3 - 3 -# - User Code 2 - # - 2 - # -New User Code - # - New User Code - #

That example will change user code 2.
Unsuccessful Code Change: five beeps, repeat the steps.

There are other things you can do with the MSL-500 lock that comes on the MFL-2014E. You can change the master code, activate user codes, change user codes, delete user codes, set single user or dual user modes (dual user modes requires two user codes to be entered each time you want to open the safe, set the time delay.

The Mesa safe company has a website which does have the operating instructions for the MSL-500 electronic lock. A Google search of "Mesa MSL-500 Operating Instructions" would get you there quickly.

Have you changed the factory set Master Code?

If will exit lock-out mode on its own, just give it some time then try again.

The Sentry X031 is a Key Safe. What Model No is yours?

Hi.

The safe can lock up under determined conditions. Since safes are security anti-theft devices, in case they do not open, they can only be accessed with the help of the manufacturer.

Please, call Mesa Live Technical Support. The operators are available Monday - Friday 8:00am - 4:30pm (Pacific Standard Time)
The phone number is toll free. Here the number: (800) 490-5624.

Using Mesa online page you can also identify the model and download the manual. It is better finding out the safe model before contacting the Mesa by phone, so to speed up support operations.

Please click here to access Mesa support page.

Regards.

Ginko.