Avaya 5400 Series 5410 Phone Logo
Posted on Feb 20, 2009
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Trying to change number of rings before voicemail

My office has the Avaya 5410 phone, and I'm trying to figure out how to change the number of rings before the voicemail comes on. Right now it rings about 12 times and we really need to reduce that. Can anyone help??

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  • Anonymous May 11, 2010

    Which system is this on? If IP Office, you need to find the computer that has manager on it. All the changes are in there.

  • Anonymous Mar 14, 2014

    how do I get my phone to ring mor than two times before going to voicemail

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  • Expert 211 Answers
  • Posted on Mar 19, 2009
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By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.

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When a client calls in and we answer using an Avaya 5410 digital phone, every once in a while the phone will continue to ring even though we've lifted the handset. The phone stops ringing for everyone else...

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