Hi.
Usually the optical pickup unit or spindle motor failing in the drive. replace the drive. Remember, it's a laptop so everything will die bit by bit ;-)
The laser lenses of the CD and DVD are different.
If you have already updated the firmware of that CD/DVD drive the solution is replace that drive.
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Are all of the CD's clean and free of finger prints?
If not, use very warm water and a liquid soap.
wash the CD's in one direction and *NOT* in a circle, loop. Dry after rinsing the same way.
Please let me know asap. Are you using Media Player or an add on software like nero?
Mastersage..................................................
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