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Anonymous Posted on Mar 02, 2013

Top shelves in freezer not freezing food. Also no ice from ice maker. Seems cold air has stopped coming out of top vent

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Milton J Akridge

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  • Contributor 15 Answers
  • Posted on Mar 02, 2013
Milton J Akridge
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We had the same problem with our refrigerator just yesterday. Defrosting (even tho frost-free) cleared up the airflow problem-- If it's frost-free, when it defrosts enough to allow air flow, the automatic defrost can take over. Cause was stored food blocking the vent between the freezer and lower part of fridge.

  • Anonymous Mar 02, 2013

    Thanks. Will try switching it off for a few hours and see if that works

  • Milton J Akridge Apr 01, 2013

    Need to update to our experience--the frost stayed away for 7-8 hours and came back; my appliance buddy said that indicated the timer/heater loop. We replaced the heater element after it tested open, now it's been purring for a week.

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5 Related Answers

Anonymous

  • 237 Answers
  • Posted on Nov 13, 2006

SOURCE: Whirlpool Freezer Model #EV150NXENOO

This one sounds like the defrost timer is not working and you are not getting a defrost cycle every 6-8 hours (or when needed). Another issue could be that air (moisture) is getting in from a leaky door seal, etc. and causing the freeze up. If you have a sealed system problem where the cooling coils are not uniformly frosted up then the defrost thermostat will not "know" there is an ice condition and therefore not go into defrost mode (same issue if the defrost t-stat is bad). After you have ALL the ice out of the unit it would be a good idea to take the interior rear cover off so you can view the coils. Start the freezer back up and watch over the next 1/2 hour or so to see that the entire coil is frosting up uniformly. If it isn't you may have a plugged system, a leak causing low refrigerant, etc. If over time the coils look uniformly frosted up you may have a defective defrost heating element itself (no heat, no defrost sort of thing). The defrost elements can be checked with a multimeter for continuity if you know how to do that sort of thing. It's hard to know a person's ability by these forums or if they can tackle certain test procedures.

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Anonymous

  • 236 Answers
  • Posted on Jun 06, 2007

SOURCE: Top Shelf of Freezer Not Cooling

sounds like you may have a refridgerant blockage in the system. it may need a regas to see if it can be unblocked, as this is not a quick job it may cost you but phone around on the cost/feasibility of it. it may be just as well to get a new or second hand freezer.

Anonymous

  • 59 Answers
  • Posted on Mar 13, 2009

SOURCE: GE top freezer refrigerator automatic ice cube

If it is leaking water in the freezer it will more than likely freeze amongst the ice cubes causing a block of ice.

It is more than likely leaking at the rear of the unit, near the valve or fill tube for the ice, this will run up the rear wall of the unit.

Anonymous

  • 44 Answers
  • Posted on Aug 27, 2009

SOURCE: i have a 1970 model norge upright freezer and i

It soungs like you may have compressor going bad or a freon leak. Being a 1970 it would not be cost effective to repair.

bobicehouse

Robert Moller

  • 1524 Answers
  • Posted on May 26, 2010

SOURCE: I noticed the freezer would freeze most items,

Try changing the defrost timer. 1-800-673-1262

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Samsung refrigerator has 21 E code flashing

Freezer fan error. Most likely the fan in your freezer has stopped working completely

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

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The top two shelves are not freezing and the food on those shelves and that area of the door have defrosted. The bottom seems to be freezing. I can hear the fan running and do not feel any drafts from

Obviously that freezer is not achieved the required temperature. There are several reasons for that:
- Defrosting system is not working, which leads to accumulation too much ice on the evaporator that prevents heat transfer and reduces air circulation despite the fan is running.
- The problem with draining condensate after defrosting cycle which also leads to accumulation of ice.
- Leaking gas from the cooling system (reduced cooling capacity)
- Faulty compressor

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Top 3 shelves don't freeze

Cold air sinks. If evaporator temp is not low enough only the items on bottom of freezer will get cold and possibly freeze - stuff on top will not.
Throw a digital thermometer in there towards the top shelves and I bet your temps are high. Low refrigerant will cause this; furthermore, if you leave the refrigerator door open by accident, the refrigerator will never shut off, the freezer evaporator will freeze over with a block of ice, and the freezer temps will be higher. If that is what happened, simply unplug the unit and allow it to self defrost and then turn it back on for proper operation and make sure that the refrigerator door is properly closed!
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Top of freezer not freezing

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MY FREEZE WILL NOT GET COLD OR FREEZE ANYTHING

Hello,
Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level.
With all this it helps to solve the problem....
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Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.

Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.
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My freezer isnt as cold as it should be, top part of fridge isnt as cold and ice maker isnt freezing water

find the air vent and see if there is anything in front of them to prevent the air from recirculating. ice could be in the vents to,
Apr 13, 2010 • Freezers
1helpful
1answer

FREEZER MAKING ICE, BUT FOOD IS THAWING

If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. On most Kenmores, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since y ou mentioned the water accumulation, more water recently, my diagnosis would be the former versus the latter, as the lack of actual defrosting coincides with lack of defrost water, however I'll never say never.

If your unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.
0helpful
1answer

My freezer doesn't seem to be freezing as well as it has in the past. somethings are frozen hard but ice cream isn't as solid as it should be

Try this... unplug...
take everything out and defrost the freezer
(go get a couple bags of ice and a big clean garbage can so you can keep the food cold)
you can defrost the freezer faster with a hair dryer
when you finish turn t'stat to high setting... put all food back in and dont overload and dont block any air vents (if they are located at top dont overlaod)
plugg in wait 24 hrs...
if you dont notice a difference let me know...

hope this was helpful
0helpful
1answer

Top & middle shelves COVERED with frost/ice, not middle

That is normal. The refrigerant runs through those shelves. They are the evaporator side of the unit.That is where the freezing effect comes from.
Check door seals for leaking air.
Keep door openings to a minimum.
Get in there and get out.
Those things will help prolong frost/ice buildup.
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