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Its a DELL machine or a Ricoh machine (OEM)??? (Dell make printers??)
Ricoh uses a chip card to activate a cartridge.... Sorry for the bad news... Dont use generic, refurbished, or other type off a "crancked" toner.. Its not ECOLOGIC... the number off machines dead by this type of toner its 10 times more than the normal...
The faking toner harmfull your machine.... NO? NO? see your post... you loose your money.
The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one. I found the answer on the dell troubleshoot website
Check the little switch/door on the right hand side of the drums. This has worked successfully for me.
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.
The plastic shutter in the ID is fully or partially covering the toner sensor window.
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.