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You have cracked your LCD screen (the screen that displays the picture). The glass on top of it is called a Digitizer Screen (the screen that recognizes your finger). This is a fixable problem, but the cost to repair will depend on the phone, insurance or lack of, and who you get to repair it for you....hope this helps you some.
Hi, Get the unlock code for your Samsung SGH-A687 Strive from your service provider or else can get it from online sites. I unlocked my phone at Theunlockarena.com , the codes were affordable. You can also get the unlock code here by specifying some details like manufacture, model, country and network.
Yes..you can unlock your Samsung mobile through codes.I found an unlocking service for your mobile at Classicunlocking.com .They offer the permanent unlocking solution for your mobile.By using this you can unlock your mobile easily.
Actually the spider web blotch that you can see on your screen is an indication of a cracked LCD. The only way that you can fix this is to have the LCD replaced by an authorized technician since special tools will be needed to open your phone and fit a new LCD.
take it up with the Samsung head office or get a lawyer involved
company admitted faults are covered by warranty regardless of the period and you do not pay for anything
suspect that it is the service agent doing the ripping
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