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Posted on Feb 19, 2009
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FAX MACHINE WILL NOT PRINT OR MAKE COPIES. I GET BLANK PAGES ON EVERYTHING

  • 2 more comments 
  • yrohlman Mar 12, 2009

    ink cart shows 8/8. Test print prints blank, faxes same.

  • Anonymous Mar 13, 2009

    Everything incoming or sample pages will hear the printing but everything is blank- it happened suddenly and the ink level shows 6/8. The first time it happened I assumed someone faxed their pages upside down.

  • cmutamba Mar 13, 2009

    i have the same issue

  • Anonymous Apr 17, 2009

    I have the same problem: ink level 8/8. Could the indicator be wrong?

    Pat

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Anonymous

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  • Posted on Mar 23, 2009
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Tried that- wasn't the problem- I changed out the cartridge and it worked again.. never could have imagined that was the problem, but the cartridge must have stopped working properly. Doubt it was the ink level.
I spent an hour with the online support tech form HP. Nothing else worked.

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  • Posted on Mar 23, 2009
Herbert Metz
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Try wiping the contacts on the cartridge itself and the cartridge holder with a DRY paper towel and then re-install it.

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Related Questions:

0helpful
1answer

I haven't used my printer in a while so when I try to print something the pages come out blank, but my ink cartridges are full. What could the problem be?

Have you tried putting it through the cleaning cycle found in the list of options on the screen? Also, does the page come out blank for copies as well as printing?
0helpful
1answer

Replace toner and drum and when i make copies they come out blank

This comes from the manual for your device:
A blank sheet is ejected.
You placed the document facing the wrong way when using the copier.
The other party placed the document in their fax machine the wrong way. Check with the other party (KX-MB781 only).

Try putting a page in and seeing if it copies blank and then putting it in the other direction. Have you had the same issue with printing?

If everything comes out blank it is the fuser or heating element.
0helpful
1answer

Our fax machine will only fax 20 pages from memory is there a way to clear the memory? We fax about 60 pages every night so this has become a big issue.

You include no details about your fax machine.

However, Are your faxes from paper copies only? Do you have to print them out to fax them.?
IF SO.. then you should use a PC fax card, to fax directly from a PC. If you have hard copy only, then the addition of a scanner, with a document feeder to speed things up, will enable you to do same thing. Should be able to que up all the faxes and walk away.
0helpful
1answer

No print on copies or faxes

This is a clogged print head. This happens if the printer has been off for a long time or if the cartridge was removed and the unit left empty for any time.
Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.
0helpful
2answers

Prints faint pages

Compare print copy & photostated copy, is there any difference ?
1helpful
1answer

Fax 2820 will not print. pages are blank

what do you mean printing stage?for the blank pages,it may only require cleaning.check the toner save setting,make sure it is off.clean the scanner glass of the machine,or you may just need to replace the drum
0helpful
1answer

Blank pages

remove the cartridge and using a damp cloth wipe the ink openings...this might fix the issue.
0helpful
2answers

All copies are blank

What happens when you print a report? Do you get print then? If you can print reports and then you get blank copies the problem is your scanner. If you can't print or copy, then the problem is in either the drum, I would say 30 percent, or laser probably 70 percent.
But we have to find out if it will print a report. Do you use the machine as a fax ? Do they print ok?
0helpful
1answer

Brother IntelliFAX 4100 shooting out blank sheets

The machine told you poor line quality. Try a different phone line to verify. Try it at a friends house to verify it. If you are using Vonage, that is the problem. I have Vonage and every fax I test with has some issues with poor line.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

0helpful
1answer

Recieving fax no printout, all other printing processes ok

When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.
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