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If it came with the product CD, then you might want to install the software. Some come with their own user interface, and formatting programs. Another possible solution is booting into safe mode, and trying to format it there. Also make sure you use the 'Safely Remove Hardware' button in the taskbar, as sometimes it may look like the files are written, but transfers are still going on in the background. Hope that helps. Cheers from NZ
It's a standard mini-USB connector. Bring the MP3 player to any electronics store (Radio Shack, Best Buy, Target, Staples, OfficeMax, Office Depot) and show it to a clerk.
·Make sure you have media player 11 ·If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. ·Download recovery tool off creative's website.
I/O error *usually* means it can't access the device, rather than the data on the device (i.e. doesn't matter how its formatted)
It can be caused by poor media, or it's timing issue, etc.
I would try to restart the playr, and even reformat it.
Good luck!
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