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you cannot move the spindles/cogs in a mini dv tape without pressing down a small lever on the rear of the cassette.
the lever is in the lower right, move the lever, then move the ribbon protector to the open position, then spin the cogs, the tape should be free.
if not, then you have a jamm inside the cassette, you can open these casettes by removing 4 small screws. ( this is a very fiddly job & you may ruin the casette, if you dont know how )
let the camera sit alone for About 20 min,so that the camcorder automatically turned off. I turned it off,
then back on and did not receive the reset button prompt. if that doesn't work unplug the battery and all power and plug back in.
This error indicates a cassette mechanism malfunction. It happens usually when you don't operate the camecorder for long time leaving the cassette inside and the battery attached. Solution: 1. Open the cassette housing and nock GENTLY with your finger tip on the cassette cabinet (particularly on the position marked "push") until the cassette is released. 2. Push on the right place (marked "push") to close and then close the cassette housing 3. Operate the cassette (play, fast forward/backward). Repeat the above steps several times until the problem is gone. Advise: Remove the battery and cassette when leaving the camecorder for long period without being operated, and store the camcorder in a dust/humidity protected place.
Hope this can help.