Question about Brother MFC 420CN All-In-One InkJet Printer

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I have a Brother MFC 420cn and it keep saying paper jam and there is no paper jam help please

Message window keep saying paper jam I check close cover and still says paper jam

Posted by escapebytch1 on

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1 Answer

Rich Varsay

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  • Master
  • 826 Answers

->Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

->To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.

->For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

->Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.

->Try printing another document

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Posted on Feb 25, 2013

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5 Related Answers

Mix-it-up

Mix-it-up

  • 832 Answers

SOURCE: Brother Mfc 420cn says machine error AF

Open the small cover that hides the scanner flat cable. It has to be reconnected to the main pcb.

Posted on Oct 23, 2007

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Anonymous

  • 3 Answers

SOURCE: I have a brother MFC 8440

Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.

Posted on Sep 14, 2008

ctnozil

  • 270 Answers

SOURCE: paper jam in brother MFC 240C

Usually small pieces of paper are jammed at the print head area. Lift up the scanner and see if you can find the paper at the print head parking area, clear the paper . If you can't find the paper, remove the scanner cables, then the scanner. You will see 2 screws at the rear and one near the USB connection. Another 3 screws towards the front will remove the front panel. Under the panel remove 4 screws and the two panel harnesses. The is a speaker harness which you must remember to attach back later (most people don't remember to put back). Lift up the top cover and you can see the whole engine. Clear any pieces of paper that might be there.

Posted on Dec 12, 2009

pineworks

Clive

  • 4345 Answers

SOURCE: Brother MFC-420cn Message appears,

Hi you can try this is for your error and please call back and let us know if it worked for you so others can do the same.Solution:

  • Machine off
  • Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
  • Press 80
  • Press the “mono start” button several times until you see “purge: xxxx”
  • Press “2783” in order to reset the purge counter. You will see: “purge:0000”
  • Press the "stop" button.
  • Press “99” to exit the maintenance mode.
All the Best: Pineworks


Posted on Jan 30, 2010

faxmando

  • 300 Answers

SOURCE: my brother mfc 465cn keeps saying paper jam. I do

The paper sensor is either stuck or dirty.
Just open it and follow the paper path and you should see where it is.

Otherwise, the sensor may be bad.

Posted on Apr 18, 2010

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1 Answer

I had a paper jam, got the paper out but it keeps saying paper jam.


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

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Will not print. in window it says "unable to clean MFC-420CN" see trouble shooting and routine maintence. How do I fix this problem I no longer have a book with this fax printer machine.


You could check for a paper Jam or foreign oblect in the machine, under the top cover and in the back cover.

If there isnt a Jam in the machine it means there is a mechanical problem. There is a sponge in this machine and once it is full it wont be able to absorbe any more ink from the cleanings. You will need to bring it in for services, they would replace the sponge and reset the cleaning counter.

Check the brother website to find a service center in youre area.

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Message says Paper Jam, but there is no paper


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 25, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother mfc-420cn printer envelope jam


If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it

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Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

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Printer says paper jam and stops- but it is not jammed


Hi,
your description indicates you need to thoroughly check printer for any bit of paper ........rolller too has to be checked so that paper is moving smoothly ......

Feb 02, 2009 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Printer has unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
Then with the power on, pull the plug from the wall for several minutes. The plug it in and power the unit up.
Here is the manual:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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2 Answers

False Paper Jam Message


Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.

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1 Answer

I had a paper jam on my brother mfc 420cn printer. I cleared the jam, but the error message will not clear. I unplugged the printer and turned it back on but the message was still there. Is there a...


This indicates the jam is not clear. Please check all areas including the removable cover on the back (by pinching the 2 squeezable tabs) and pulling out.

Jan 13, 2008 | Computers & Internet

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