My daughter's 924 All-In-One printer prints fine, but will not copy. When I try, it just spits out a blank piece of paper, and then makes three minutes of clicking noise.
I have the same type of printer (and the same type laptop) as she does, and mine works fine.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The problem is not in RPE, it is in the Printer configuration. Without knowing your printer make and model, can't give you a better answer. [email protected] Feel free to email me with more details if need be.
Try to print a self test page from the printer directly using the below steps....
Make sure the printer is loaded with plain, white paper. Remove any special or colored paper.
Press Setup on the front panel of the product.
Press 1 , to select Print Report , then 5 , to select Self Test .After you have the report printed, check for 4 horizontal color bars in that report, the first color should be the the black one, if the black one is missing, issue seems to be with black cartridge, that may be the reason the printer spits out blank paper, try to replace the black cartridge and then copy if it copies or not.
Try connecting the printer via the USB port on either one of the computers. Then test if the machine prints fine then likely possibility is that the Network interface card is faulty remove the network card and install in a different slot and test. If the same thing happens then reinstall the drivers and test.
please press menu then start black copy (blue button) then fortimes arrow-up (tel.index). machine will switch to maintenance mode and all buttons will flash. press 8 then zero then severaltimes start black copy until error A1 will appear on the lcd. repeat pressing menu nine times and write down the error codes. Plz post them here again. To leave the mode press stop then 9 then 9.