Movement works all hands work properly,but the inside face seems to be loose
Chances are the plastic piece around the movement of the watch broke or is out of place. I suggest taking it to the jewelry store and have them correct this for you. It should not be too much money to fix this. The other option is to pop the caseback open to see if the plastic piece is stil in place if not then you can easily put in place again. However be carefull not to scratch the caseback and sometimes it's hard to insert the caseback on again. You would probably need a tool.
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