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Posted on Feb 17, 2009

Wont play songs says i need sync license from pc

I need help on how to get a sync liscense!!

  • canyonbluefa Feb 20, 2009

    I have a Zen X-fi and have the same issue. At first it was just a few songs (I download from Nabster) but now it's my whole library. None of my music will play... it's so aggravating! I have uploaded the newest firmwear and rebuilt the library and still I get the same sync message!

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  • Posted on May 26, 2009
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It depends on what program you use. If you use Napster, just connect the device and when the pop-up menu opens, click "Sync my music with Napster." I'm not quite sure what you do if you use other music downloading programs.

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No license to play/sync license from PC - Zen Creative V Plus

> 2 years ago

> no license to play

> Sync[hronize] license from PC

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No license to play/sync license from PC - Zen Creative V Plus

Try putting the songs on your PC if they are not there already. Delete all the songs from your Zen, then reload them.
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MY SANSA WONT SYNC SONGS..

The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
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The songs are in the wrong format - they are probably DRM-encrypted WMA files that you are trying to transfer, and the license on those files are wrong; they are either "fixed-term" or lack "transfer rights"

To resolve, either upgrade your music svc subscription, or convert the songs to Mps format
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Unfortunately with Napster and Rhpasody (and a few others) you will have to resync every 30 days. The license should renew itself if you connect your player and resync, but i would check with napster's tech support b/c you might have to enable auto-sync temporarily until all of the licenses are updated. Alternatively, you can right click all 306 songs, click on "license" or "digital rights" and click "acquire license" - but that could be a real, time-consuming pain.

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