Zanussi Electric Cooker and Hob don't work properly
My fiancee's mom and dad bought a new Zanussi Electric Cooker and Hob from B&Q on sunday, and today had an electrician fit it.
However, only the two right hand side rings work and out of the two elements for the grill only the inner element works.
The dedicated line feeding the old cooker is about 20 years old, but the electrcian stated that it was still okay and was carrying the correct power to use again. He used a cable splitter box (black circular), with 250v 30amp stamped on the back. He drew two lines off this, one to the cooker and one to the hob. He then placed the splitter box on top of the cooker housing with tape then slotted the cooker into place. He signed off the receipt saying both appliances were tested even though they didn't work properly, and charged them £98 for 2 hours work.
My question is, why are they not working properly?
With my limited knowledge of electrics, surely the 30amp power cable would feed both appliances once split with ease, beings they only require 15 amps each to operate?! Help!
It will have nothing to do with the supply, although it does sound as though he could have done a better job. if the appliances are brand new get Zanussi out to it. shame on the guy for not checking that they worked as they should. hope this helps.
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If you have replaced the grill element and it still doesn't work, there are a few other things you can check.
First, make sure that the grill is actually turned on and that the grill control knob is set to the correct temperature.
Next, check the grill's thermostat, which is typically located near the grill element. Use a multimeter to check the continuity of the thermostat, as a faulty thermostat can prevent the grill from heating up.
If the thermostat is functioning properly, you may need to check the grill's selector switch, which determines whether the grill or oven is used. A faulty switch can prevent the grill from working.
Finally, if none of these solutions work, there may be a wiring issue within the grill or in the main control board of the cooker. In this case, it may be best to seek the assistance of a professional technician to diagnose and repair the issue.
Hellostarsevern!!Did you get your cooker fixed, what was the problem? I have a Zanussi ZCE7550, but apart from that I'm in exactly the same predicament as you in the post you made on Sep 18, 2010... Can anyone help with a suggestion please???
It depends on the make and model, that number you quoted is for your slot in oven,the hob is a seperate unit.They could cost more than the hob is worth but if you get the model number and relog the question maybe we can help.
From symptons, I would say the fan oven element is faulty, more so if the fan is working. Remove inner rear panel of oven and see if element gets warm, let it run for a minute, switch off and feel if element is warm, if not, then replace.the element.
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