Kodak ESP 3.2 All-in-One Printer Logo

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Lynne Robinson Posted on Sep 24, 2017
Answered by a Fixya Expert

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Keep getting low ink message after replacing with new cartridges

Just bought two brand new Kodak cartridges for both black and color, and now keep getting message that ink is low. Have tried turning it off, replacing cartridges to ensure they are snapped in, have even uninstalled and reinstalled the software that came with the printer. This is driving me nuts!!! Can anyone give any suggestions on how to fix this, please?

1 Answer

richie46

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  • Kodak Master 12,962 Answers
  • Posted on Sep 24, 2017
richie46
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Joined: Nov 21, 2009
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Reset printer electronics to factory defaults.

5 Related Answers

Anonymous

  • 41 Answers
  • Posted on Feb 28, 2008

SOURCE: Kodak 5300 color ink error

OK so i found some new information that should solve the problem. The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK CARTRIDGE2.gif EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error. So to fix your problem First Remove the ink cartridges and download and install the new Firmware. Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimburstment of some sort like a free set of ink tanks.

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Matt D

  • 96 Answers
  • Posted on Aug 26, 2008

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Anonymous

  • 1 Answer
  • Posted on Sep 17, 2008

SOURCE: Kodak EasyShare 5100 won't print

Hi FixYa team, my Kodak printer's "Check color ink" red light was flashing so I just put in a new color ink cartridge (even though I am only printing black and white). I restarted the machine to try and print some address labels and it acts like it is printing but the paper comes out blank yet I can print pictures. I tried to print and email and it won't do that either.
Thanks.

Anonymous

  • 154 Answers
  • Posted on Sep 23, 2009

SOURCE: Kodak 5300 shows

Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Testimonial: "I will give it a shot when I get home..Thanks.."

Boneebone

  • 973 Answers
  • Posted on May 27, 2010

SOURCE: Installed new ink cartridges, computer shows low ink- not working

I would unplug printer and they turn back on and see, if not ininstall and reinstall cartridges and see.

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Related Questions:

0helpful
1answer

My kodak esp 3 won't doesn't recognize the new black ink we put in

I'm having this same problem with both black and a color cartridge. I see the small scratches, so looks like they are connecting all right. The new cartridges are Kodak brand, so that's not the problem.
I'll try calling them about the print head if that might be the problem.
3helpful
2answers

If color ink runs out- i want to print in black without replacei

I found this out when trying to do the same with Epson (after talking to their tech support). The printers with printheads that are reusable (Epson, Canon, Kodak, and whoever else) force you to replace the empty cartridge so that air doesn't get drawn into the printhead, killing it off. The tank still has a little ink in there to keep it from drying out. It's cheaper to replace the cartridge than getting a new printhead.
3helpful
3answers

Can i print using black ink when im out of color ink it wont let me even though ive changed the settings to print colors as black and white

That's the way Kodak works
It won't allow yu to do anything if any of the lights are flashing or there is a error message

NO RESOLUTION

Get your color ink cartridge replaced by Kodak.
Just say its a new color ink cartridge and printer is saying its empty!!

Hurraay you'll get a free color ink cartridge
1helpful
1answer

Error message that color cartridge has low ink, so printer won't print. How do I override this? This message occurs when only one color is low and requires replacing the entire cartridge.

No way 2 override the message. Printer works on a combination of both black and color ink to print those perfect pictures and documents. If it is showing color ink needs replacement,you ve 2 change it in order to print even in black and white.
0helpful
1answer

Kodak 5300 All In One Printer. Black ink quit printing.

Hi there.
It could be the chip in the cartridge... faulty for printing?
Settings in the printing process?
Iceman.

0helpful
2answers

I have a kodak 5500 aio printer. I replaced the

Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.
0helpful
1answer

I don't know how to change the ink bought this printer from a guy at work no manual

Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

1helpful
2answers

ESP-5 will not clear low ink message and print after refilling black cartridge.

chip on cartridge has to be replaced as you can not use any cartridge twice. but for two bucks you can get a new chip to put on your cartridge so you can refill
fillerserv.com and 123refills.net you can buy these new chips for 2 bucks you have to get one for the color and one for the black. good luck!
1helpful
1answer

Installed new ink cartridge/ still saying low color

try calling 1 800 421 6699 for US.
solution
try to remove inks, then reseat it..
then remove printhead, by pushing the latch on the upper right, then put it back in. be sure that it will snap. close the door with no inks. try to look at the message, if it has the same error, put the inks on it and close the door again.. then if you still have the error message, call the hotline no. and I'm Afraid that you need a Printhead replacement or defective ink issue...
they will replace it for free..
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