We have a goodman unit in a home that is one floor with a finished room over the garage. It's model no. GSH130601AB, heat pump, cooling and heating, split system. The builder put in 2 thermostats, one in the main part of the house and one in the frog. If we set the upstairs thermostat during the winter, we don't get heat downstairs and visa versa. During the summer it's the same issue except our unit sometimes freezes. Can anyone help us to resolve our heating and cooling issues?
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