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You may be missing a piece. Take a look at the Prima Pappa manual from the Perego website. You can buy a new high chair harness if you are missing pieces.
There is a lever under the front middle of the tray. Stand in front of your chair and reach under and squeeze it. You will be able to pull the tray completely off the chair, or out slightly to give the child more room. The seat also reclines back 4 positions so if your goal is to remove the child easier, that would help as well.
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