Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have a G.E. Profile PSS23MSWASS,model RM427537 side by side fridge/freezer, I cannot get freezer toto below 17, everything is melting, fridge seems fine.

I removed all items, unplugged unit for hours, removed ice tray (ice maker still works fine)? The controls are electronic. Noticed a small amount of icing on far wall of freezer, removed it. Waited till this morning, and still no luck. Any suggestions. My 5 year warranty was up in Nov/12 Thanks Cathy

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joel belden

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  • 7 Answers

Sounds like a defrost issue. Probably need a service tech look at it.

Posted on Jan 04, 2018


5 Related Answers

Robert Hirst

  • 833 Answers

SOURCE: Ge profile side By side ice maker water leak

This sounds like the float mechanism has gone bad. Remove it and have a look. It may be the float or the switch on it that is bad. There is also a solenoid valve. Parts kits are available. Shut off the water first!

Posted on Dec 22, 2007



  • 531 Answers

SOURCE: GE Profile Side By Side Melting Ice but still freezing lower half

you have adefrost problem

Posted on Apr 02, 2009


Mike Smith

  • 1606 Answers

SOURCE: Ge Profile fridge

Pull the refrig out from the wall , and remove the rear panel . Touch the compressor and feel if its hot or running . If the compressor is cool , then the main control board is bad ( since the compressor isn't running ) . If you can solder , you can repair the board (another paragraph ) . If the compressor is warm , then you could have a thermistor or 2 bad . This would have to be checked by a technician , unless you know how to get into the diagnostics procedure . Also , see if the compressor cooling fan is working and the black squirl cage is clean of dust .

Posted on Sep 06, 2009

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Donald Rowan

  • 262 Answers

SOURCE: Hi. I have a GE GSS22WGMC side by side and for a

you might have 2 problems. First I think you have either a defrost problem or a evaperator fan problem.

Look at the lower back wall of the freezer and if you see frost build up then you have a defrost problem.

also open the freezer door and press the door switch button that makes the light go off and listen for the fan. if you don't here the fan its a good chance that it could be bad.

I would wait on the ice maker issue until the cooling issue is resolved because it could be causing the ice maker problem.

If you dont here the fan then ckeck it in 60 min again and if you still dont here the fan it is mostlikley bad.

If you do have the frost then one of the following compontents could be bad: Defrost heater, Defrost limiter or the Defost Timer.

Posted on Jan 10, 2010

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D. Floyd Kolb

  • 43501 Answers

SOURCE: GE Side By Side top portion of fridge and freezer not cooling


Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Refrigerator or Freezer not Cooling or Getting Cold

Posted on Sep 29, 2010

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