Question about Kenmore 24 in. 15689 Built-in Dishwasher

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Small door where soap goes does not open during cycle.

Door will not open during cycle to let soap into the dishwasher.

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Ron F

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  • 135 Answers

Most detergent cups are spring loaded and released by either a mechanical trip or by a bi-metal strip latch. If your model is a simple dial timer type, look for a mechanical linkage between the timer and detergent cover. If it is a touch panel control, look for the other type. The bi-metal strip type has a heating wire wraped around it that can open electrically or burn out physically.

Mechanical types can be checked by rotating the timer knob 360 degrees while watching the detergent cover linkage. Electrical types require use of an ohm meter to check the resistance of the heating element on the bi-metal strip.

If you are using powder type detergent, make sure it is not caked when added to the cup or it can jam the rotating type covers.

Posted on Feb 15, 2009

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2 Answers

I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.
Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.

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The soap door will not open during wash cycle, I tried both short wash & reg wash.
The only experience that I have with this type problem was from having dishes blocking the soap door. You can tell if this is the problem when you open the door. The soap door will then open and the soap will run down the door.

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Soap dispenser will not open during cycle
I have the same dishwasher, have for about 2 years. It took me about a month to figure this out... But, you cannot run it with the flatware rack hanging on the bottom dish rack, you have to move it to hang on the door and you cannot have anything in the compartment under the soap dispenser that is tall enough to block it from opening. Annoying design for sure!

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The soap door doesnt open during the wash
you will have to replace the cup / they do go bad . . dw will not clean well if you don't replace it as the dergt need to go in at the right time mm

Dec 07, 2009 | Dryers

1 Answer

Soap dispenser door does not open during wash cycle. it can be opened with the manual release.
close the soap door and put into diagnostics. most models you can do so by pushing heated dry-normal-heated dry-normal. let it do its test and if the soap door opens during the test cycle, most likely the soap door assembly needs to be changed.

Nov 17, 2009 | Whirlpool Dishwashers

1 Answer

The soap isn't coming out of the soap dispenser during the wash cycle. when i open the dishwasher door the dispenser opens with all of its contents still sitting there!
I had the same problem once. Make sure nothing is stacked in front of the soap dispenser when you close the door. Slowly close the door and follow the soap dispenser to make sure it has enough clearance to open.
Let me know how it goes.
Regards,

Jul 19, 2009 | Electrolux Kenmore 24 in. Built-In...

1 Answer

The soap dispenser opens but the soap is not dispensed and the dishes do not get cleaned. Can you help?
Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.

Dec 28, 2008 | LG 24 in. LDS 5811 Built-in Dishwasher

1 Answer

I just bought a used Kenmore standalone dishwasher and ran it for the first time. The dishes on the top did not get clean and the soap did not come out of the closed soup dish. at one point I took a shower...
The inlet filter is probably clogged. Try letting it fill up. Open the door to stop it right after it starts to wash Pour a gallon or two of hot water in and see it it works better Stop and do this everytime it goes to fill up. If the door opens , soap is used and dishes are clean ,clean the filter in the fill valve and possibly replace it. or the whole valve. (around $25) The soap door may be a seperate problem. I don't remember if Kenmore uses a spring or a small heat element to open the soap dispenser. Try cleaning it really well, shut the dispenser, open the door and turn the timer very , very slowly and watch to see if the dispenser opens. (WIth the door open the dishwasher will not run, but leave it plugged in.) It should open sometime during the cycle.

Jun 29, 2008 | Dishwashers

2 Answers

Soap door won't open during wash cycle
its either the dispenser or the timer/pcb.

Mar 01, 2008 | Dishwashers

2 Answers

Soap door won't open during wash cycle
IT SEEMS YOU SOAP DOOR HAS A BAD SOLENOID ACUATOR OR RELAY

Jan 17, 2008 | Kenmore 24 in. 16592 Built-in Dishwasher

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