Bought new tomtom one. need to info off old tom tom.

Look up Tom Tom directly on the Internet and download the latest Tom Tom "Home" program. Make sure the Tom Tom you are using is the one that was originally set up to your account. If you have bought a new Tom Tom, it wont work until you have registered the new device. I had the same problem. I replaced an old Tom Tom with a new one and my old account wouldn't work as it kept saying the devices were not the same and that my email details were already in use for another unit.. I had to email Tom Tom to correct the account details.

the problem it has is the software seems to either have a problem or the mapping itself is the problem, if you bought the device brand new from a shop like halfords, then you will have the TomTom 1 year warranty, but you need your reciept for it to be authorised.
if you have done a back up of the device previously on tom tom home then you can format it and it may back up ok.

alternatively go into any Halfords or other store and speak to the specialists and they'll give you any info they can give.

• Tom Tom does not offer them from the factory accept under a repair performed from the factory.

• I will list some places I found that you can order from though. Make sure to keep the connector off your old speaker as the connectors are not universal and often do not accompany a new speaker. The speaker, however, is pretty universal.

• This place is a buy one get one from the UK for a great price http://www.ebay.in/itm/ws/eBayISAPI.dll?ViewItem&item=200669164367#ht_1050wt_1139

• Here is another one from the UK http://www.ebay.co.uk/itm/NEW-Tomtom-Part-Speaker-ONE-XL-V1-ONE-3rd-V2-V3-V4-/260857271203?pt=UK_CE_GPS_Accessories_Software_ET&hash=item3cbc4e13a3#ht_1904wt_1396

• Hope this helps.

If you bought your TomTom brand new, the first time you installed the TomTom Home software, you may have received a message that a free map upgrade was available. If you did not receive that message, then either the unit is up to date, or it was not new.
You can check the version of map you're using by going to the TomTom Home software, and from the main menu, click the "More" button to get to page 2. From there, choose "Manage my ONE XL", and click on the "Items on Device" tab.
Click the "+" sign to the left of the word "Maps", then click the "More Info" link to discover the version of map you are using. The most current version (as of December 1, 2009) is 840.2568.
If that is not your version and you believe you're entitled to it, call TomTom technical support and state your case. Otherwise, if you want this version of map, you will need to purchase it.
When trying to load a new map onto your device, make sure you first run the backup routine (in TomTom Home) to back up the old map. After downloading a new map, but before it can be installed, you'll need to remove the old map, since there isn't enough room on the device to have both maps loaded simultaneously.
Hope this helps.

I think that just means there are no favourite destinations.
Just add a destination and save it as favourite. The button should be enabled again.

i just bought a tomtom one iq. how can i register and get the £10?

If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

www.tomtom.com

Your Favorites are located in the Map directory in the TomTom.
For example if your using the North American map (North_America).
In a file named MapSettings.cfg.
When you update the map and some times the application this file is overwritten.
I recommend copying the file to the root directory of the TomTom or your computer if changes are made. That way you have a easy back-up of your favorites file.

Unfortunately to recover your old file you may damage other file in the process.

I hope this helps.

Steve

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Go to tomtom website and look under support. you will find all the manuals for every version.