I have an office that has 5 RCA 4-Line Intercom Speaker Phones (model 25414Re3A) 2 of these 5 phones the message indicator light continues to flash when they don't have any voice mail messages. AT&T has been contacted and cleared the lines and state that they both have the Message Indicator feature on the lines. When we take one of those phones and move it to another office with no message, the light still flashes. If we plug a known working phone to where one with a flashing light is, it doesn't flash. That being said, we have determined it is definitely hardware related. Does anyone know how to "reset" these phones to the factory defaults? We've taken the batteries out and left unplugged for 30 minutes and still didn't fix tht issue.
Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.
All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!
Does your phone have a feature called Leave Word Calling? That feature allows an inside caller to leave word that he called without leaving a vmail, but it turns on the message indicator light. If so, you just need to cancel the LWC feature.
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I have the same issue, called RCA, they told me. . .get ready for this. . .wait for it. . .
BUY A NEW PHONE!!!
You can bet your bippy it won't be an RCA phone again, EVER.
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