This behavior occurs because some files are not read properly from the DVD-ROM during the file copy phase of the setup process; some files may become corrupted.
During some occurrences, you may receive an error message. During other occurrences, you do not receive an error message and the file is copied without errors; however, a piece of the file is corrupted after the file is copied to your computer.
Firmware updates should resolve this issue:
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1. Turn on the power of the printer. Check that the printer is online.
2. Run the file setup.exe in the FirmUpdate folder in the CD-ROM. [GARO Firmware Update Tool] will be installed.
3. Run [GARO Firmware Update Tool] from Programs in the Start menu.
4. By following the instructions, update the firmware version.
1. Turn on the power of the printer. Check that the printer is online.
2. Select the OS89 folder in the FirmUpdate folder in the CD-ROM, and run [GARO FirmUpdate]. [GARO Firmware Update Tool] will be installed.
3. Run [GARO Firmware Update Tool] from [Applications] - [GARO Firmware Update Tool] folder.
4. By following the instructions, update the firmware version.
1. Turn on the power of the printer. Check that the printer is online.
2. Select the OSX folder in the FirmUpdate folder in the CD-ROM, and run [GARO FirmUpdate].
[GARO Firmware Update Tool] will be installed.
3. Run [GARO Firmware Update Tool] from [Applications] - [GARO Firmware Update Tool] folder.
4. By following the instructions, update the firmware version.
Precautions when updating the firmware version
- Use [GARO Firmware Update Tool] after checking that the printer is online.
- Do not turn off the power of the printer while firmware data is being transferred.
- If the printer?s firmware is already the most recent version, the Status of the target printer will be displayed as ?Update Finished? when using [GARO Firmware Update Tool].
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2.
Press the STOP/EXIT and the UP ARROW key at the same time.
The first 2 characters on the top row will determine the ROM version.
3. A
utility is available that will allow you to update your Brother machine with the
most recent version firmware, by downloading updates over the
Internet.
4.
Choose your country.
5.
Choose your language.
6.
Choose Inkjet FAX/MFC/DCP
7.
Choose your model
8.
Click on "Downloads"
9.
Under Notes/Information select the option - Click here to view
firmware version history.
10.
Close the window to continue with the firmware update.
11.
To update the firmware please follow the instructions listed below:
DO NOT interrupt
the process or turn off the machine once it has begun. Doing so may corrupt the
memory on the machine and may require the machine be serviced in order to
correct the problem.
12.
Select your OS and language in Steps 1 and 2 on the website and then
click on "Search".
13.
In the next window, scroll down to the bottom of the page to locate "Firmware
Update Tool".
14.
Click on "Information & Download"
15.
Scroll down to the bottom of the next page and click the "Download"
button
16.
Accept the license agreement.
17. A
dialog box appears with options for "Run", "Save" or "Cancel". Choose
"Run".
You
may also download the utility for later use by choosing "Save".
18. A
dialog box appears informing you that some information from the machine will be
collected and stored. Click "I Accept".
19. A
dialog box appears informing you what will be deleted during the firmware
update. Click "Next".
20.
The program will now begin to update the firmware.
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