Question about OKI B6300 Laser Printer
Hi all.. i have printer OKI B6300 Four (4) Units, it keep displaying replace toner/drum though i already change new toner, i already check all the posible toner/drum sensor and clean, some boards also is new, the problem is still there..
hope you can help me with this big problem of mine.
thanks! and more power.
Hello, com_jedi. I would suggest you contact the OKI Customer Support line in order to address this issue. The phone number is 1-800-654-3282 (800-OKIDATA). For your model unit you would hit options 1 then 4 to get to mono support.
It is possible that you purchased a defective consumable and OKI warranties them for 90 after the date of purchase. If this is a new drum/toner it may need to be replaced to determine if it was a bad chip in the cartridge or if there is some other issue with the unit that is causing the error.
It is also possible there is a misalignment with the sensor that is located under the drum unit. A support tech can walk you through the troublehshooting as it would be a bit difficult to do here.
I hope this helps!
Posted on Feb 12, 2009
Tips for a great answer:
Feb 24, 2014 | Office Equipment & Supplies
Jun 12, 2012 | OKI B6300 Laser Printer
Jun 04, 2012 | Office Equipment & Supplies
May 06, 2010 | OKI B6300 Laser Printer
Nov 11, 2009 | OKI C6100dtn Led Printer
Jul 28, 2009 | OKI B6300 Laser Printer
Jul 28, 2009 | OKI B6200 Laser Printer
Dec 29, 2008 | Brother MFC 9700 All-In-One Laser Printer
1,733 people viewed this question
Usually answered in minutes!