Maria,
You should have received a USB cable, when you purchased your camera, that plugs into both your camera and your laptop. Also you should have received software with your camera that allows you to transfer the images from camera to laptop. If you did not purchase your camera new and do not have these items, you will need to purchase a "viewer", around $12.00 US, which is a small unit that accepts all sizes s of memory cards. Just plug the USB cable from the viewer to your laptop and put the memory card into the viewer and the image will appear on your screen.
Posted on Feb 16, 2013
i have the usb cable and the software as well but the transfer was no a success
After you install the software into your laptop,and after you plug in the cable to both your camera and your laptop, then Windows should recognize and acknowlege that your camera is indeed connected. It is hard to see what your problem is without being there.
If you want, send me an email to [email protected] and I will send you a picture of what the viewer that I was speaking about looks like, and you can hopefully have a friend that has one so that you can at least see if your memory card is working ok, and view your pictures as well.
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