My Oster digital crock pot's liner is heating up? Is that normal

Problem solved 1/25/10: went to www.crock-pot.com/customerservice and started reading. Stoneware liners are usable in ovens and microwaves (up to 400 deg), and range tops. It didn't say to, but I plan to put a wire grid (as used for some double-boilers) to avoid direct heat.

sounds like the thermo is not controling the tempt . the heat should bi inside . although the outer may get very hot it should not be as hot as you stated . now if some washed it. and gave it a good dunking then the insul may me wet and the bottom get's to hot. this will require serviceing . ****

Hi. The heating element is located on the in side / sides of your **** pot base in a circular element. That is normal.

Yes, the outside gets hot. Don't touch it.

Yes, it's not unusual for the outside to be too hot to touch. A slow cooker won't get as hot as a bare burner on the stove, but it still gets hot enough to cook meat. The outside has a bit of insulation, but it still may get hot enough to cause pain, melt a bread bag, etc. Be sure and place it where no one will accidentally touch it.

Yes this is normal to a certin extent and should not cause a fire!

I have a round, forest green stoneware liner for a Rival crock pot. The liner has no divider. The liner has no chips or cracks. Sorry but I cannot remember to which model number this stoneware liner fit; but I can tell you that the Rival crock pot I had was either a 5 to 6 quart and it fit a plastic lid.

Try this number (from Oster Canada's website www.oster.ca -- it is a sister brand to Rival) Canadian Residents: (800) 667-8623

This is not normal. Thermal switch is not functioning correctly. Wiring inside not easy to replace. Crock pots cause a lot of home fires. Cheaper to simply buy a new one.