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Dorie Toro Posted on Feb 14, 2013
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Can't unlock kennmore microwave, tried the start, stop/clear button it does not work

1 Answer

Daniel Bakewell

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  • Master 691 Answers
  • Posted on Feb 14, 2013
Daniel Bakewell
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Holding the stop / clear button for 5 seconds or the start button for 5 seconds usually works,
see this link
http://www.fixya.com/support/t8306273-unlock_digitals_butons

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Feb 17, 2011

SOURCE: microwave model number: 721.80593402.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes and try again.

If it still doesn't work, then your membrane keypad has failed.

If the keypad is available separately and
you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

If this model's keypad is not available separately, you would need to order the control panel frame, which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Sep 23, 2007

SOURCE: unable to start my microwave. keep on blinking after plug in

It sounds like your keypad or controller may have failed. This is a problem with the control panel assembly, which we repair nationwide for $39.95 in most cases. Full details are at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

Anonymous

  • 1 Answer
  • Posted on Nov 01, 2007

SOURCE: Over the range Microwave trouble

It is a door switch problem of some sort.  I have two Sharp R-1611 units that do the same thing.  The light and fan come on, but not the heat, thank goodness.

I am going to replace it since the plastic for the case and door is cracked in numerous places.  I have spent several hours researching microwaves online have not a single clue what to replace the Sharp with.  Seems like every vendor has very good units and very bad units.  I guess you just pay your money and take your chances.

jerryg50

Jerry Greenberg

  • 1691 Answers
  • Posted on Apr 19, 2008

SOURCE: Microwave buttons stopped working except

The keypad assembly circuit board has to be changed, or the main controler board has a failure and has to be serviced, or if not servicable, it has to be changed.

Jerry G.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 19, 2008

SOURCE: The stop/clear and start/stop buttons

Please reply back with your brand and model number so we can help you.

This is usually caused by either a bad door switch, a loose door switch mount, a failing keypad, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

Please write back with your brand and model number if you need further help.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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Related Questions:

0helpful
1answer

Ge microwave jvm1740 start and clear/off button not working

Sounds like a bad keypad. You will need the full model number off the microwave to look up the correct control panel part number. Sometimes these type of parts can be really expensive & it may make more sense to replace the microwave depending on the age and condition.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jeffrey_634abadf963e31e5

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Most of the buttons on my Goldstar MV1604SB stopped working

Does the display on your microwave read "Locked"? If so, then the Child Lock feature has been activated. To toggle the lock off, press and hold the Stop/Clear pad for more than 4 seconds. When this feature is active, most buttons are disabled to prevent accidental microwave use.

If holding the Stop/Clear button doesn't work, then I'd suggest there is a problem with the contacts behind the buttons. Sears Parts Direct has the parts diagrams for this microwave here: http://www.searspartsdirect.com/partsdirect/part-model/Goldstar-Parts/Microwave-Parts/Model-MV1604SB/1366/0123245 . (It's better to replace the control panel then to try to fix it.) Use the part numbers from the list to find price and availability at other sites.

The manual for the MV1604SB is available from Manage My Life: http://www.managemylife.com/mmh/owner_manuals/17638/GOLDSTAR-Countertop-Microwave-L0521424?brand_name_search=loosening+tight+screws .

I hope this helps.

Cindy Wells
1helpful
1answer

How to unlock digitals butons?

Hi there,

It sounds like you've activated the child-lock - this would disable all of the digital buttons.

To switch the child-lock OFF, simply press and hold the START button for about 4-5 seconds until "LOCKED" disappears from the display.

To switch the child-lock ON, press "STOP/CLEAR" button once, then press and hold the START button for about 4-5 seconds until "LOCKED" illiminates on the display.

If the buttons aren't working and "LOCKED" is not displayed, then you may have a defective touch control pad.

Hope this helps - please let me know if you need further assistance.

Regards,
BElectric
3helpful
1answer

How do i unlock my lg microwave i dont have an owners manual so i dont know how to unlock it

"Locked" meaning the buttons don't work/non-responsive (Child Safety Locked)? To Unlock/Disengage the Child Safety. Push and hold the "Clear/Off" button for 3 to 4 seconds. The Child Safety is disengaged - problem solved.
12helpful
2answers

How do I unlock the child lock on my Panasonic Genius Microwave?

March 2009 press the function key,select option #5, select option#2. This should take it out of child lock. If this doesn't work enclose your model number and I will try to look up the manual


Or, press "Cancel" three times to clear the (child) lock.
You set the lock by pressing "Start" three times.

6helpful
4answers

The Display on my microwave says "LOCKED"

The control lock shuts down the control panel pads to avoid unintended use of the microwave oven. To unlock/lock control, the microwave must be in standby mode, touch and hold stop/clear for 3 seconds until one long tone sounds and the display clears to show an outline if the display area. Repeat to unlock control, and return display to the time of day, if any pad is touched while the control is locked, there will be no response from the microwave oven. hope this helps.
0helpful
2answers

Says ''Locked'', and we can';t Unlock it.

hi my name is mark, you can try pressing the start button and hold it in for about 5 seconds. without make or model it might work. thanks for your question.
21helpful
5answers

My microwave is locked and i dont know how to unlock it

"Locke" meaning the door? or locked meaning the buttons don't work? If it is the buttons then you have the child lock on. Push and hold the "Start" button for 4 to 5 seconds, and it will unlock.
2helpful
2answers

Unlocking child lock on the sharp microwave model R316FSC

The Sharp Microwave/Convection oven I have says to touch the Custom Help button, the number "1", then touch the Start Button. To turn off the child lock, press the Stop button.
Or just unplug it, wait 1 minute, and plug in.
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