Whether it's plugged in or when batteries are in it, unit keeps turning off. replaced it once, and a month later the same thing happened to that one too
Here's the solution to your V smile: Oxidized connectors! Remeber the original Nintendo back in the 80s? You had to repeatedly reinsert the cartridge so that it would work properly. The V smile has the same problem. They use tin plated copper contacts on the game cartridges as well as the internal connector. All newer electronics use gold plated contacts because gold does not oxidize (rust, corrode). You'll need a very fine sheet of sandpaper. Start by lightly sanding the game cartridge connector (you have to expose the contacts by pushing the plastic part in). Make sure you wipe the contacts clean with a rag, and do not touch the contacts with your fingers! Then you have to do the same with the console's internal connector. The danger here is bending one of the pins inside so be very careful. The real solution to this would be to replace the connector but no one sells it (checked ebay, Vtech). Should last a couple of months to a few years, depending on relative humidity and use. If your V smile turns on normally without a game cartridge, then this is your problem. Symptoms vary from no power to corrupted graphics to no sound as well as random turn off (with a cartridge, no problems without a cartridge). I've done a few lately and all are working like new. Let me know how it goes, but I take no responsability for bent pins, damaged connectors, fire, earthquake,...
Thank you so much! Our kid's Vsmile had exactly this problem - turned on perfectly with no cartridge, but refused to do anything as soon as any cartridge was put in! When we saw your suggestion on here, we just had to try it. My husband found reaching the internal connectors difficult as he couldn't find a way to get at them internal, so he did his best externally, by pushing the cover back, but it worked! We now have two very happy small people! Thanks again for the great advice!
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I called v tech was told to take batteries out of system, unplug from outlet. then press and hold down the on button for 1 minute, after 1 minute, plug back in or put batteries in, this should re-set v tech to original settings.
I did take the batteries pressed buttons and still the vtech won't stay on!
This is a simple and easy fix! It worked for us, but I don't understand why V-Tech doesn't tell their customers this! I guess they want you to buy a new one, but most people get disgusted and buy from another company! V-Tech get with the program and be honest with your customers. You have a technical problem that either needs to be fixed or you need to inform your customers that their cartridges need to be cleaned periodically!!!!
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