PBX will answer and trasfer the call. However, will disconnect after the handset is lifted in any extension.
Connected the phone directly to the wall outlet and it worked fine.
The TalkSwitch 48 is only 4 years old. TalkSwitch does not offer a repair service but will sell a refurbish one for $500 w/90 day warranty.
If you know of a company that may fix the PBX , please let me know.
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The problem is not with the set up or trasfer option since it used to work fine. My guess something is damaged with the electronics.
None of the phone lines connected to the Talkswitch extensions get a dial tone. It's as if there is no phone line connected to the phones.
I've been unable to find a company that will fix it (Talkswitch does not reapir their systems nor do they refer to a company that does).
I am having the same issue and I am using the blind transfer option and it is still hanging up on my customers.
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TalkSwitch is not worth the time or money anymore. Your best bet and money and money spent will be to go with one of the online PBX services such as RingCentral.com or FreedomVoice.com. TalkSwitch is now FortiVoice(Hmm. I wonder what happened after the company built up the TalkSwitch name most busineses knew about)
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