The Oreck XL21 is a refurbished XL vacuum. All Oreck manuals are available here: http://www.oreck.com/Product-User-Guides/global-user-guide,default,pg.html . Scroll down to the upright vacuums; the XL21 manual is below the Gold Power Team and XL21600 manuals. The direct link to the manual is http://demandware.edgesuite.net/aajc_prd/on/demandware.static/Sites-oreck-Site/Sites-oreck-Library/default/v1360683265798/images/userguides/Vacuum-RefurbishedXL21-XL21-userguide.pdf . The XL21 uses many of the same parts as the XL Platinum.
I hope this helps.
Cindy Wells
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