Leapster 2 will shut off right after the "important" screen
We bought my daughter a Leapster 2 for Christmas and it was working fine. Now, when she turns it on it will immediately shut off after the "important" screen. We have changed the batteries several times, but now I am stuck and don't know what to do.
Re: Leapster 2 will shut off right after the "important"...
Just called Leap Frog and apparently this is a common problem (defective screen). As long as it was purchased within a year they will replace it for free. They ask you when and where you bought it. (You have to pay to send the broken one back it was like $5). Hope this helps.
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We have 3 Leapsters. The old green model and 2 newer models. Our green one started doing that not long after having it. But it still works and if it shuts off, then we just turn it back on again. When I called up c/s for Leapster, they sort of make it difficult to return. And then I was not promised a new one, but it could be new or refurbished. I let it go. Now w/ the 2 new models, I believe this has happened. I've questioned if my kid's are accidentally hitting the power button. I have seen the green one power off before. I purchased the $10 plug in's. So worth it. No more batteries. And we haven't had any issues. So perhaps it is the batteries. Call up Leapster though and see what they have to say. Good luck! :)
Are you using it with a game? Will it stay on if NO game cartridge is in & are U able to access & play Pre-installed games?
If so, it may be the cartridge is DIRTY. I discovered this with our Leapster 2. What works for us is getting a Q-TIP & RUBBING ALCOHOL, you want to saturate Q-tip with the rubbing alcohol & clean the CARTRIDGE (NOT the Hand held ).
You want to clean the computer chip @ the bottom by inserting Alcohol soaked Q-tip on each side of contact strip (the part that inserts into the hand held) & with the dry end of Q-tip go over it again, for more cleaning & to wipe up any EXCESS Alcohol. REPEAT this process until Q-TIP comes back CLEAN.
I was really surprised @ ALL the BLACK grime that came off cartridge.
We had a similar problem leapster turned on but would not let us chose a name for sign in. We held down the ? button when switching on then wen tthrough the stylus calibration and re-bootted. All started working again. Hope this helps
Apparantly, the Leapster screen issue is a common problem. While this suggestion is not ethical and since my game was near perfect condition, I went to Wal-Mart and bought a new one of the same color and then returned the broken one.