Tomtom XL 340S Car GPS Receiver Logo
jack Posted on Feb 10, 2013

Have a green light but holding the start button does nothing.screen is blank

Worked out off the box .put in my address and that's the last time it worked

1 Answer

Peter Owen

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  • Contributor 16 Answers
  • Posted on Oct 19, 2013
Peter Owen
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Take it back to shop. You stated worked out of box then stopped working so assume brand new. Also contact tomtom support as it was a common problem with tom tom one and under guarantee they replaced mine.

4 Related Answers

Anonymous

  • 143 Answers
  • Posted on Dec 15, 2007

SOURCE: GPS Won't Turn On

I suggest any unit under warranty to be returned to its supplier or if they will not help, contact tomtom directly!

http://www.tomtom.com/support/index.php?Lid=1

Download the latest updates from tomtom.

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Anonymous

  • 1871 Answers
  • Posted on Mar 27, 2010

SOURCE: The reset button does not work?

Hello :

Try first to update the software of your GPS . If that didn't solve the problem and since the button doesn't work I advice you to take it to the service for repairing .

good luck .

rate please !

Anonymous

  • 3 Answers
  • Posted on Mar 29, 2010

SOURCE: BLANK SCREEN BUT GREEN LIGHT ON

My guess is the wires that come from the screen and plug in the circut board have been jarred loose they my be all the way unplugged and just cocked to the side. if you r brrave enough to open it up its a easy fix. or you could send it to garmin and pay a couple ben franklins to have them fix it. either way good luck

Anonymous

  • 1961 Answers
  • Posted on May 08, 2011

SOURCE: Hi, I have a TomTom

Hello!

First remedy is to check if the battery is faulty. Charge the Tomtom GO 910 fully. Then, there is a small hole located under the the unit close to the connector that you can insert a needle or a paper clip to reset the 910.Take out the sd card for some time before putting it back. Turn on your unit and see if it response.

If nothing happens to the first remedy, then the problem is with the hdd of the 910. Replace the hard drive of your Tom-tom. It will be risky if you do it yourself, you might inflict further damage. It might also ask you for the activation code. But if you are willing to do it and you have the replacement hard drive, check the links below:

1. How to replace hdd of Tomtom GO 910
2. How to disassemble Tomtom GO 910

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