Apparently you have user manuals online but not with the purchased item. I have a wired Dynex multimedia keyboard with no user manual. I called you help line and received info where to find one online but the info was not accurate. Where can I find a user manual online for a model dx - wkbd?
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You should be more specific with which unit you have when asking questions about it.
ScreenPlay Director HD Media Player:
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2010/spdirector/en/main.html
ScreenPlay Multimedia Drive:
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2008/scrnply/en/consolidated/main.html#scrnply
ScreenPlay 60GB Multimedia Drive
User's Manual:
http://www.iomega.com/support/manuals/allhdd/screenplay/en/main.html
ScreenPlay HD Multimedia Drive:
User's Manual: View Online [HTML]:
http://www.iomega.com/support/manuals/hdd2008/sphd/en/main.html
ScreenPlay Plus HD Media Player:
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2010/scrnplyplus/en/main.html
ScreenPlay Pro HD Multimedia Player:
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2010/scrnplyprohd/en/main.html
ScreenPlay TV Link
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2010/sptvlnk/en/main.html
ScreenPlay TV Link HD Media Player Director Edition:
User's Manual: View Online [HTML]
http://www.iomega.com/support/manuals/hdd2010/sptvlnkdir/en/main.html
Check and install drivers for your multimedia keyboard which is came along with the Keyboard. Also check whether the USB drivers has been installed properly and check the status of the same.
Revert back for more assistance. Also give your valuabale feedback/rating on the same.
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