Lexmark X3470 All-In-One InkJet Printer Logo
Posted on Feb 06, 2009
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Changed cartridge and printer says cartridge incorrect

Printer says cartridge incorrect

  • dlyles Feb 13, 2009

    Same here

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1 Answer

Anonymous

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  • Expert 62 Answers
  • Posted on Jun 25, 2009
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There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3470 is available from Lexmark at: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe

To install the firmware upgrade,

  1. Make sure the printer is ON and connected with a USB cable.
  2. Download and run the appropriate firmware upgrade for your computer.
  3. Be sure not to disconnect or power off the printer until the upgrade is complete

When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.
This works for 3400 Series printers. A similar patch is available for the X3550, X4550, and Z1420 models. See http://bit.ly/LoXxv

3 Related Answers

A

Anonymous

  • Posted on Jul 06, 2008

SOURCE: Right cartridge incorrect" and "Left cartridge incorrect

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

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Anonymous

  • 8 Answers
  • Posted on Dec 08, 2008

SOURCE: Have a error message left cartridge incorrect

Hey!

Are you using Jet Tec ML32 Cartridge re-manufactured cartridges or genuine Lexmark Cartridge?

If it is the Jet Tec cartridge then it is known to be faulty - purchase a Lexmark cardridge and you should be fine.

If it is the Lexmark Cardridge then I would recommend taking all of the cartridges out, turning the printer off (from the power), turning it back on, inserting the cartridges again and checking if it works.

If none of the solutions work, then your cartridge is damaged and should be replaced.

Cheers,

Matt Newelski

don_farr

Don Farrell

  • 1018 Answers
  • Posted on May 09, 2009

SOURCE: refilled cartridge , printer says right cartridge incorrect

Lexmark builds intelligence into their cartridges and printers to prevent the use of refilled cartridges.

Lexmark has never approved the use of anyone else's ink for their printers primarily because there is no way to prove the quality of the ink.

Please purchase a Lexmark cartridge.

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Hp 1050 printer does show ink levels

printer cartridge maybe incorrectly fixed
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Keeps saying my colour cartridge is missing

Problem

Wrong cartridge; Left cartridge incorrect; Right cartridge incorrect; Left cartridge missing; Right cartridge missing; Error 1205; Error 1206; Cartridge error; Cartridge incorrect; Cartridge missing

Environment

Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows 2000; Microsoft Windows Vista

Solution

Explanation

An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:



    • The wrong cartridge is installed, or

    • The cartridge is not installed properly, or

    • The cartridge is missing.

What to do

X4850
http://support.lexmark.com/index?page=content&id=SO4738&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X4875&locale=EN&userlocale=EN_US
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What is the cause of my printer o be saying change cartrige when i already change it

It may be some reasons:

1. Cartridge incorrectly changed. Just be sure to remove and set the new cartridge correctly.
2. No good connection. Sometimes ink spills on the cartridge connectors OR the protective plastic still set on the cartridge. Clean the connectors with a soft cloth and be sure to remove the plastics - see installation guide on cartridge.
3. No procedure was done. To change a cartridge correctly, some printers require a procedure for it, be sure to read the user manual how to change cartridge.

Other non-common issues: bad new cartridge, faulty printer, software or firmware glitch, etc,
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Incorrect print head installed

If you have changed the cartridge check the Number

if not then remove the cartridge and clean the contacts of both printer and cartridge
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Lexmark says inncorrect cartridge

chage both the cartridges as u have changed 1 also change another as its not getting detected.
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Have a error message left cartridge incorrect

Hey!

Are you using Jet Tec ML32 Cartridge re-manufactured cartridges or genuine Lexmark Cartridge?

If it is the Jet Tec cartridge then it is known to be faulty - purchase a Lexmark cardridge and you should be fine.

If it is the Lexmark Cardridge then I would recommend taking all of the cartridges out, turning the printer off (from the power), turning it back on, inserting the cartridges again and checking if it works.

If none of the solutions work, then your cartridge is damaged and should be replaced.

Cheers,

Matt Newelski
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I haven't the manual for this printer color laserJet 2600n series,

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.
2helpful
1answer

Right cartridge incorrect" and "Left cartridge incorrect

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.
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