Printer says cartridge incorrect
There are a small number of #23/#24 cartridges that are not properly recognized by the printer. Lexmark has a firmware upgrade to correct this issue.
The upgrade for the X3470 is available from Lexmark at: http://www.downloaddelivery.com/downloads/misc/Firmware_F061909_3430Series.exe
To install the firmware upgrade,
When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.
This works for 3400 Series printers. A similar patch is available for the X3550, X4550, and Z1420 models. See http://bit.ly/LoXxv
SOURCE: Right cartridge incorrect" and "Left cartridge incorrect
Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.
Outrageous, but true.
A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.
SOURCE: Have a error message left cartridge incorrect
Hey!
Are you using Jet Tec ML32 Cartridge re-manufactured cartridges or genuine Lexmark Cartridge?
If it is the Jet Tec cartridge then it is known to be faulty - purchase a Lexmark cardridge and you should be fine.
If it is the Lexmark Cardridge then I would recommend taking all of the cartridges out, turning the printer off (from the power), turning it back on, inserting the cartridges again and checking if it works.
If none of the solutions work, then your cartridge is damaged and should be replaced.
Cheers,
Matt Newelski
SOURCE: refilled cartridge , printer says right cartridge incorrect
Lexmark builds intelligence into their cartridges and printers to prevent the use of refilled cartridges.
Lexmark has never approved the use of anyone else's ink for their printers primarily because there is no way to prove the quality of the ink.
Please purchase a Lexmark cartridge.
An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:
http://support.lexmark.com/index?page=content&id=SO4738&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X4875&locale=EN&userlocale=EN_US
X4850
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