Stihl machines have a plastic pawl in the rope pulley, a small r clip retains the pulley and creates some friction on the pawl, as the pulley turns the clip tries to stay still due to the tention this in turn drags the pawl out and into the flywheel drom, so you either do not have enough tention on the r clip, or the small plastic dog has broken.
SOURCE: trying to start a stihl ts 400 disc cutter i
Try cleaning the plug and spray some starting fluid in the carb.Hope this helps and Thank You for asking!!!
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