Question about KitchenAid KEMC377K Convection / Microwave Oven

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Replacing door switch on kitchenaide superba microwave convection oven combo

I keep getting "DOOR" message on display. I've changed the 20 amp fuse, but cannot locate the 15amp fuse. Need to see how to get into the microwave to try and test the switches.

Posted by Joel Willis on

  • Joel Willis Feb 10, 2013

    Still can't figure out how to get to the switches. I see them and can unscrew the from the outside but cant get in the microwave itself to get them out or replace them.

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5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: KitchenAid Superba Microwave/Oven, Microway Door message

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 27, 2008

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Anonymous

  • 1 Answer

SOURCE: Microwave Oven Door Spring Replacement

Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

Posted on Mar 26, 2009

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MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: my kitchenaid microwave/convection oven shows "DOOR" on display

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.


Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 20, 2009

localwonder

Michael Masters

  • 6784 Answers

SOURCE: Kitchenaid superba combo. Microwave gives

HI, this is an indication of a failed door switch. When the switch fails, the control cannot recognize the closed door signal. Simply replacing the door latch mechanism will solve this issue.

Replace the door latch assembly, asap.

Posted on Dec 22, 2009

tunde007

Tunde Autos

  • 2382 Answers

SOURCE: We have a KitchenAid Superba microwave and oven

Hi, it is caused by a blown 20 amp fuse in series with the Primary door switch.

CORRECTION: Most often the first attempt is to change, or adjust, the primary door switch, but components (20 amp fuse, 15 amp fuse and cavity thermostat) in series with the primary door switch are the culprit. Check and replace as necessary the 20 amp fuse, the 15 amp fuse or the cavity thermostat.

Posted on Apr 25, 2011

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Replace the door latch assembly, asap.

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