CD/DVD Tray open; Close Tray to print

Have you installed the latest drivers from the HP site. Make sure you pick the correct version 32bit or 64bit. I have attached a link to the download page.
thanks for using FixYa

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3737195#N191

Please install new driver and get it downloaded here : www.siliconguide.com > Drivers > Printer > HP
www.opendrivers.com/.../hp-free-driver-download.html
www.brothersoft.com/downloads/hp-printer-driver.html
Jay nbjhgkli

hi Justchuck69.
You can use the software that came with your HP Photosmart all-in-one printer to create CD covers and then print them on the discs. For this to work, the CD must be printable, and you shouldn't use CDs that have their manufacturer, size and speed already printed on them. You must use the latest HP software to create and print the covers. If you can't find the installation disc that came with your printer, download the latest version of the software from HP's Support website.

1 Launch the HP Solution Center that was installed on your computer when you installed the HPsoftware.
2 Click the "View Library" button to open the photo library and then select the folder that contains the images you want to use for your CD cover from the left pane. Click the "Add This Folder" to add the folder to the library. You can only use photos from the library to create the CD cover.
3 Click the "Back" arrow near the top of the window to return to the Welcome screen.
4 Click the "Create" button, choose "Disc Labels," and then click either "Standard CD" if you want to print on a standard CD or "Mini CD" if you want to print on a mini CD. Click "Choose This Format."
5 Choose a design from the list of designs, and then click the "Choose This Design" button.
6 Select the photo or photos you want to print on your CD, and then click the "Add These Photos" button.
7 Use the controls in the Edit Your Disc Label section to zoom, rotate and reposition the photo. Click the text boxes and type or paste some text, if you want to add text to the label. Click "Create" when you're satisfied with the result.
8 Select the HP Photosmart printer from the "Printer" drop-down box, and then ensure the "Standard Sizes" option is selected.
9 Click the "Print" button when you're ready to print the cover on the CD. The "Open CD/DVD Tray" message is displayed on the printer's LCD.
10 Pull the CD/DVD tab below the main tray to remove the CD holder, and then place the disc on the ring of the CD holder with its print-side up. Gently press on the CD until it snaps into place.
11 Lower the CD/DVD tray located just below the control panel, and then insert the CD holder into the tray. The printer starts printing as soon as the white lines on the tray and holder match up.
12 Wait until the printing process is complete, remove the CD holder from the tray, let the ink on the CD dry for a few minutes, and then remove the disc from the holder.
13 Close the CD/DVD tray, and then insert the CD holder back into the storage space.
Tips

• checkPhoto Creations, the latest software from HP, does not support printing CD labels. HP Photosmart Essential is available for download from HP's FTP website (link in Resources).
• checkThe back of the HP all-in-one printer must be at least three inches away from the wall or other objects.
• checkIf you use a small CD, don't forget to flip the holder ring over the disc before you snap the CD holder into place.
• checkYou can add additional folders to HP Photosmart Essential if you can't find the photos you want to print on the CD.
• checkYou can bold or italicize the text when you type it, but you can't choose a different font or change the size of the text.
• checkAlternatively, you can use a free third-party utility to create the CD cover and then print it on the disc.

Warnings

• closeDon't turn off or unplug the printer from the computer while it prints the CD cover.
• closeInformation in this article applies to HP Photosmart Essential 3.5. Procedures may vary slightly or significantly with other versions or products.

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plus you could read up some more at this link if the above does not work for you.
How to print cd covers with HP Photosmart Essential 3 5 Google Search

You may have a defective cartridge. I'd take them back to where you bought them for an exchange.

You may want to check the ensuite software that came with the printer, and see if it offers label printing. More likely, you can access label printing templates in Microsoft Office or Works, perhaps even Openoffice.org's freeware.

There are two different types of photosmart Printers with HP which can print on CD and DVD

First: HP Photosmart C5280 All-in-One Printer, Scanner, Copier which can Emblazon CDs and DVDs 1 with your own images and text, Check the link Below:
http://www.shopping.hp.com/product/printer/Photosmart/1/storefronts/Q8330A%2523ABA

Next is HP Photosmart C8180 All-in-One Printer, Scanner, Copier
Prints true-to-life photos, laser-quality documents, custom designs on CDs/DVDs, Check the link bellow:
http://www.shopping.hp.com/product/printer/Photosmart/1/storefronts/L2526A%2523ABA

Good Luck

Try this :

Disconnect the printer from the computer.
Turn it off & make sure the CD/DVD tray is closed then turn it back on.

***

Here's generic instruction for you:

If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:

Recommendations:
-Don't force the CD/DVD tray into the printer.
-Make sure your printer is powered on, and the output tray is in the upper position.
-Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.

Included, are the correct CD/DVD loading instructions. Please follow the instructions below:

CD/DVD LOADING:
1. Ensure the printer is powered on. Remove any paper from the sheet feeder.
2. Push in the paper support extension on the printer, and close the paper support.
3. Push in the output tray extensions, but leave the tray open.
4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position.
5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring.
6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide.
7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.

General tips for CD and DVD printing:
-Burn data/video/images onto CDs or DVDs before attempting to print on them.
-Do not use thermal-printable or regular CDs or DVDs in the printer.
-Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing.
-All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density.
-The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo")
-Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported.
-Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print.
-The Epson Print CD software works best with JPG images and may not import some TIFF images.

18cm height
50cm long ( includes the duplex machine attached at back and print tray.)
Altogether its an ok printer for small work.
Very good for taking prints of photos directlly from ur SDcard without even turning the pc on.
Printing quality is good but for me its too expensive to gt lot of photos............
For general everyday use, this is really good. bt theres duplex instead of the scanner and anywy I
have a separate scanner.
Colour CD/DVD printin possible..cnt say much abt that

Ayurveda Rocks!!!
Sri Lanka

Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

I finally figured it out. The default DISC LABEL got set to HP TATTO. It should be PRINTABLE CD/DVD STANDARD. The HP Tatto uses the photo paper tray so the printer wants you to close the DVD tray