I am having power issues with my PC. About a month ago my battery stopped charging and I got a new AC cable that works with my computer, but isn't DELL. I noticed that battery was telling me that I had 2 hours of battery left, but would shut off much sooner. I thought the battery was dying as it was about 5 years old. I bought a new battery and installed it today. After using it for a few hours, my computer suddenly turned off. It was plugged in. I couldn't get it to turn back on at first. I put the old battery back in and it worked. I then tried the new battery and it works. Now, my computer tells me that I am not plugged in but I am. The battery is loosing its charge. Should I get the DELL charger? Is there something wrong with the charging system of my computer? Any other ideas?
Most Dell batteries have an LED indicator that allows users to see how much run time and how much overall battery life are available at the touch of a button.
To check battery charge, press the button and the number of lights that appear will tell you charge status. If all lights appear, you have a fully charged battery. Each light that appears accounts for approximately 20% charge.
To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition and approximately more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, approximately less than 60 percent of the charge capacity remains, and you should consider replacing the battery
if the ac adapter will power the laptop without the battery installed its fine. if the cord is fine and your battery is fine its a mother board issue and it will most likely have to be replaced
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