Hey my ge profile top fridge bottom freezer is broken

This could be a relay on the control board or the compressor is short cycling or both. You can use my assistance to help you resolve this or call a technician, this depends on you. I am very familiar with the Artica/Profile and know that if you can follow instructions and use a test meter we can get this fixed. I would like your complete model number so I can refer to the exact model you have. I will leave you contact information and a service manual and a web page to use with the diagnostics. This problem will not get better, Sea Breeze

Loosen the screws holding the top door hinge. Pull up on the freezer door and hold it while you re-tighten the hinge screws.

Behind the back wall of the freezer about halfway down, probably behind the light bulb (if there is one there) there is a fan. My guess is that the fan isn't working, or is slow. To test, open the freezer door, then hold the door switch closed and listen for the fan.

This fan should be blowing air up the back of the freezer, and send some of the cold air through a vent at the top of the freezer into the fridge. The air then descends through the fridge and reenters the freezer through a vent at the bottom. If the fan is broken, or if the upper vent is somehow blocked or broken, the cold air will enter (rather than exit) the fridge side at the bottom vent. Because cold air tends to descend and warm air rises, the cold air will freeze the stuff at the bottom of the fridge, and the thermostat (at the top of the fridge) will say it is warm.

i would check to make sure you can hear the fan in the freezer you may need to hold in the door switch

try checking the fan in the freezer at the top which pushes the coldness over to the freezer

Check at the back under fridge If 2 compressors then possible gas recharge to the fridge one
If 1 compressor check thermostat in fridge and/or that the temp control is not set at defrost [some do this by being pushed in like a push button on/off]

Had a similar problem with my Kenwood Fridge Freezer
If you're mechanically minded you could check if there's an opening and motorised flap (usually behind a cover) at the top of the fridge - Cold air from the freezer enters the fridge through this flap) The Sound you heard could have been the motor trying to open / close this flap. This flap can become frozen in the closed position - so cold air is unable to enter the fridge compartment) My fix was to thaw it with a hairdryer and reassemble. Another fix would be to empty the freezer and open the doors - it might take more than 24 hours but once completely defrosted if the flap is the issue it will have defrosted. Once plugged in again the door will open and cold air will start to flow into the fridge compartment. I had a quote for €195 for a call out / repair
I fixed it myself in an hour - Hope it works for you ...

i have this problem .whats the fix

you have 2 fans one underneath by compressor ,one in freezer make sure one in freezer is running

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.
Thanks
Carol