Title Rack will not turn with service or arrow buttons

Hello,

It sounds as if you may have a problem with the mechanical element of the title rack.
Try to move it manually.
If it is moves easily the problem will more than likely be the motor or the Display Unit.
If that is the case you will need help from your Rowe Ami dealer.

Regards
Alan Hood
ami-man

The speed of the page motor and the number of pages are programmed in the computer. If this data was corrupted the speed could be set to zero or the range of page setting may be page 1 to page one. Either would keep the pages sitting there doing nothing while you press the buttons. I would try reloading the factory defaults first. I'm not certain but I think you put the (service) power switch to OFF and hold down 2 keys. Now this is the part I don't recall. I think you hold one of the numbers down and either the popular or reset, while holding these two keys down you turn the power back on. If you did it right it will say loading defaults or something to that effect. I'm sorry I don't recall the exact procedure but it may be some where here on Fixya. It is definitely worth looking for, because it will keep you from buying expensive parts that you may not need.

After the defaults are loaded, try and turn the pages with the keys, as they are are now set to full speed and full range.
If they still wont move, check the plug and all wires especially at the plug.

If you have no broken wires, you will need to replace the page unit.

Hope this was helpfull