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Most dishwashers have big springs that run front to back at the bottom sides of the body. These are the door springs. Tension is adjusted by moving the spring to one of several holes in the frame. One way will give you less tension on the door the other way will increase it. If the dishwasher is new, why not call service and let them deal with it. Should be under warranty.
Bosch offers a kit for installing a wood panel in place of the normal outer door panel. Based on the limited amount of clearance between the bottom of the outer door panel and the toe panel, I would suggest using the kit offered from Bosch. You will also need the last 2 digits of the model # to get the correct kit. After the UC, there is a /, followed by a 2 digit number. This is also needed.
On a further note, you may also need stronger springs as a wood panel is much heavier than the normal outer panel. You do not want the door just falling open, it is a good way to bend the door hinges.
Are you sure 25 pounds seems like a lot? Anyway take off the bottom panels under the door. UNPLUG FIRST! you will see the springs on each side usually you can adjust them tighter by moving the springs into slots/holes futher back towards the wall. If this won't work on your model, take a spring off and go to your local hardware store and buy new springs that are shorter or have more tension.
Sounds like one of the doors springs is broken or has come detached from the dishwasher housing frame. If you have a plain dishwasher door, ie one that does not have a wood panel matching your cabinets, and the spring(s) are broken, new springs cost about $20. If you have wood panel on the dishwasher door, then you may need heavy duty replacement spring at about $22.
YES after you have the panel installed it will open and close much better the factory sets the springs on your model tight so when the panel is installed it can weight down the door after the panel is install you may have to readjust them tighter again
It sounds like a real problem here. If the springs are still in one piece, my best guess is to to remove the springs from the door. Then attach the springs to the dishwasher body first, then reattach the spring to the door. Not an easy job, good luck. If you have further problems check with www.repairclinic.com, as the repairguru there may be of more help.
There are set springs for the adjustment of the doors on the Bosch dishwashers. they are colour coded for different applications. They are accessed by laying the machine on its back and pulling the springs out of the base. first you will need to check that the nylon lines which attach the springs to the lower part of the door mechanisms are in place and this can also be done while the machine is on its back. or by first removing the side panels to access the door hinge mechanisms.
If you have a custom cabinet panel on your machine it may be too heavy for the springs and new springs will have to be installed.