I am trying to put a new black ink cartridge in my printer, but the thing that holds the cartridges seems firmly ensconced in the right hand side of the printer and won't move across ... I've tried pretty much every button ... can you help?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

1•Protect your desk, printer stand or work surface by placing an old newspaper in front of or next to the printer. The newspaper will provide you with a place to work without getting ink anywhere you don't want it. It seems as though no matter how careful or neat you are, a little bit of ink always manages to escape when replacing an ink cartridge.
•2
Prepare the new ink cartridge for installation. Remove the replacement cartridge for your Canon printer from all of its packaging. You may need scissors to remove the heavy wrapper. Leave the protective orange cap or tape in place for now. Set the new cartridge aside on the newspaper.
•3
Remove the old ink cartridge from the Canon printer. With the printer on, open the front door or panel of the printer. Wait a second or two and the ink cartridge holder should move to the opening where it is accessible. If it does not move, shut the door, turn the printer off for a moment, turn it back on and try again. Lift the small lever that secures the ink cartridges within their holder. On most Canon printers, it is colored green and located on the right side of the ink cartridge holder. Gently lift the old ink cartridge out of the printer.
•4
Place the new ink cartridge in the printer. Remove the plastic cap or tape protecting the ink cartridge, being careful not to touch the black and gold "sensor" area of the cartridge. Gently but firmly push the new cartridge into the empty slot left where you removed the old ink cartridge. The label should be facing outward. You should feel the cartridge pop into place. Then push the lever back down that you lifted in Step 3. Close the printer door. Use paper towel or wet wipes to clean any ink from your hands.

First of all, if the ink cartridges are stuck, as you rightly guessed, it may not be the correct cartridge.

Now, even suppose, it is the correct cartridge, it would not have been installed correctly . the Label side of the cartridge should face upwards, Not towards you.. when you are inserting the ink cartridge.

if you are from India the compatible ink cartridge would be HP 850(BLACK) AND HP 855(COLOR)

In North,South America it is HP 92(BLACK) AND HP 93.

Here is my solution, hope it will solve your problem.

From your post, I believe your CLP-350N printer has enough black toner. The black cartridge is on the far right side of the printer, so the black toner is harder to go to left side of the roller than right side. Everytime we start the printer, it will move some toner of each color to the roller before it shows ready to print.

Because we always use B&W printing when we start the printer, but less Color printing. The result is there are always enough toner on the 3 color rollers, but the black toner is lean on the black roller. When this gets worse, the left side of the black roller may hardly get any toner at all -- so it only print black on the right side fo paper.

Step by step solution
(CAUTION: Never loss balance while tilting printer! You may drop and damage your printer! Hold the printer firmly all the time! Ask someone to help you if needed!)

Here, front of the printer is where you can access the cartridge, back of the printer is where you connect the power cord and USB cable, left is your left, right is your right.

1.Lift the front to keep the printer tilt to its back at about 45 degree
2.Power on printer while it's tilted back, wait untill green light is on
3.Open the front door, red light will be on, then close the door, printer will start up again,wait untill green light is on
4.Repeat step 3 once again, then put the printer back to level position
5.Lift the right to keep the printer tilt to its left at about 45 degree
6.Open the front door, red light will be on, then close the door, printer will start up again, wait untill green light is on
7.Repeat step 6 once again, then put the printer back to level position
8.Print some test page to see if there is any improvement of black print quality.(Hold the printer button for 3-5 seconds, it will print the test page.)

You may try several times and print several pages each time before you finally cure the problem.

Good luck! And do it safely!

With the printer on, pull down the cartridge door (the front section above the paper tray). This puts the carriage on the right hand side. Remove the tape from the new cartridge without touching the copper area. With the HP logo up, push the cartridge slightly down and forward until it snaps in. The color cartridge goes in the left slot and the black goes on the right. Push firmly to ensure the cartridge is fully in place. Close the cover and press OK in response to the onscreen prompts. (Confirm installation and then align the cartridge.) If the test page come out correctly press OK at the status page (in the LCD menus).

With the power on and the lid up, click on the red stop (left panel). You will notice the cartridges move to the left and then they come back and stop halfway. Afterwards you should be able to slide the cartridges manually with your hand to the larger area on the right where you could do the cartridge change. Once you've moved it to that area just the lift the cover where the arrow is.

From the Brother solutions website:

If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:


Note

Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.

1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.
   If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.
   
   
2. Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.
   
   
3. Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.
   
   
4. The LCD should prompt you to install the black ink cartridge.
   
   
5. Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.
   
   
6. Close the scanner cover. The unit should begin cleaning automatically.

hi , buddy you need a major servicing to be done, the ink absorbing pad is fully draining , it needs to be replaced or cleaned but you will need to open the printer..

Three things peggye: one you have bought a dud cartridge. It happens. Two: you did may not have removed all the protective tape or it is not a comapatable cartridge by mistake. If tow is not the issue, try 3 first before resorting to 1. Three: your printheads are blocked for black ink. Manually clean with proper cleaning solution, using cotton buds, right doen where cartrisge sits, and use a baby wipe (unscented to press firmly on bottom of cartridge where ink comes out. Put it back in. Print now. Post back if no good. Cheers, lilacgerry