Because automatic printhead cleaner will not clean my dark cyan printhead
Are you confident you have a good Cyan cartridge from which the ink is flowing properly. For example, are you sure you removed the yellow tape from the cartridge before you installed it? Is it low on ink? Even though the Status Monitor says the cartridge has plenty of ink, it may not. This is because the Status Monitor only estimates how much an ink cartridge contains based on how much printing & head cleaning has been carried out since new. There are a number of reasons for it to get it badly wrong, or it may simply be faulty (e.g. an out-of-date cartridge that has dried-up). If in doubt change it for a new one.
Apart from a dud cartridge, air trapped in the nozzles can inhibit ink flowing. This is usually caused by unsatisfactory cartridge replacement e.g. taking out the old cartridge too long before installing the new. Tackle this with head cleaning cycles. But, do not carry out more than 2 or 3 cleaning cycles in a row; once ink starts to flow, as shown by a nozzle check print, leave it to stand for 24 hours before trying 2 or 3 cycles again. Patience is the key.
If these steps produce no improvement, then you can try the following head-soak process. Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean or two again. If still nothing, report back.
Hi, I recently got a second hand Epson Stylus Photo R200 and it came with extra ink that worked fine but before I used that up I looked into getting auto resetting cartriges for it and bulk ink. These cartiges arrived empty and I did not fill them right away figureing it was best to do so right before they were to be used. All ink had been working but the yellow that seemed to have leeaked out as the lable on the cartrige of the original batch was stained yellow. Now that I have put the auto resetting cartriges in to use filled only 2 of the 6 colors print and one leaves just a dash when doing the nozzle check. I have done what was suggested here and was woundering what more could be done to get the printer working again. While it printed it had great quality even for not having yellow most of the time;(when I printed a test page the yellow worked too). Hope you could help, Frank
Hi Frank
I regret that I no longer support fixya due to the appalling bad management of the system. It is virually impossible to find an answer to one's problem, even though the answer almost certainly is in there somewhere.
However, your problem raises a lot of questions. My suggestion is to buy a set of normal clone cartridges (they are very cheap) and see if you can persuade the print head to start printing properly. Install the new cartridges first and then give the print heads a good long soak. Do not waste ink in a cleaning cycle until you have done this. If this works, replace the cartridges with your refillables. If they still do not work, try and get a refund from the supplier. For older printers, it is not cost effective to use refillables since the standard (clone) cxartridges are so cheap.
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