There is a leak at my apartment complex coming from the MOEN shower head or faucets. There is cold water returning to the water heater making the units never turn off and people not receiving hot water. If the shower or faucets are not leaking could there be interior leak with a cartridge to send cold water back though the lines. There is no water of any leak on the interior or exterior of the building. I believe over 7000 gallons is getting wasted everyday. Can you help??
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you have hot water elswhere in the bathroom but not the shower head then the diverter valve in the handle for the tub is most likely bad and needs replaced. The diverter is also called an anti scauld valve, it mixes the hot and cold water to prevent scaulding you in the shower
You need to replace the stem. This will not cost you a dime; call MOEN and tell them the issue, with the model number, and they will send the replacement part. Many people don't know that MOEN is guaranteed for life (to the original owner)......another words, say you are the original owner :) They will not ask any questions. Good luck! PS Also works on any MOEN faucets you may have.
The cartridges in the single handle units are prone to display this issue in hard water areas as mineral deposits such as calcium build up on the stem. The stems also have small rubber band like rings - for lack of a better term- that break apart and can clog the ports on the side where the are on. New stem should resolve the issue totally unless you have had a pipe break or other construction to the plumbing system recently. Thanks for using Fix Ya.
Replacing the cartridge should solve the problem, the balancing spool is stuck, replacing it will solve the problem. The valve should look like this http://www.moen.ca/shared/pdf/3170pt.pdf . I have unstuck the spools in the past, soaking it in white vinegar will help to remove build up.