Question about Acer Aspire 3102WLMi Notebook

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I had a error message come up on acer 3102 which said to restart computer, something to do with installing something although I hadnt, I turned it back on and it lights up, says acer and the screen goes black. can anyone help?

Posted by r merryman on


1 Answer

Brad Brown

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  • Acer Master
  • 18,397 Answers

You are going to have to use restore to see if you can bring it back. Press and hold F8 immediately after you start it and see if a menu comes up that lists options to restore the computer. You need to be careful though because a full restore will wipe the drive and everything on it.

Posted on Feb 02, 2013


5 Related Answers


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SOURCE: acer aspire 4520 -5458 gets a blue screen error message....

your harddrive has gotn fucked up or some thing try install ing and formating it from a cd if that doesent work order a nwe harddrive

Posted on Jan 02, 2009



  • 66 Answers

SOURCE: Acer 5315 goes to black screen with cursor

If it's only 5 months old, then it's still under warranty. Right now, I'd advise taking it back to have it fixed instead of taking it apart to replace hardware and possibly voiding a warranty.

Posted on Feb 16, 2009


  • 92 Answers

SOURCE: Black screen NTDLR Press any key to restart

It sound like your hard drive has crashed. There is no easy solution to your problem. Here are a couple solutions. You need to run a "chkdsk". It will scan and fix file problems on your HD. To do this you can either download a boot disk like "Ultimate boot disk" or you can take the HD out of your laptop and attach it to another computer. Neither of these are easy, for the boot disk you need to have software that can burn a "iso image" to a cd and to attach the HD to another computer you have to have the proper adapter. I would be happy to walk you through either one of these, just let me know. The easist thing to do would be to contact Acer and get recovery cds then go buy a new hard drive. I would take the old one to the store, to be sure I got the right replacement HD.

Posted on May 27, 2009



  • 5660 Answers

SOURCE: black screen on acer 242lc lights come on power up

You indicate that the lamp for Power On comes on? (Light bulb icon)

What about the harddrive activity lamp? (Media Activity icon. Looks like a book. Third icon going right, from Light bulb icon)

Is this lamp lit up? (May flash dim to bright) This indicates the harddrive is working.

Do you have a floppy disk in the floppy disk drive? Remove it.

No floppy disk? Media Activity icon lamp is working?
Try increasing the Brightness. Hold the Fn key down, (Function key), and press the Right Arrow key.

See if the LCD screen display has accidentally been toggled over to an external display. Hold the Fn key down, tap the F5 key once.

Then it's time to get technical.
The following is not designed to confuse you, nor make it seem like, 'I'm all that, and a bag of chips'
It's a Flow Chart I have used in the past, plus techniques for finding laptop display problems.
[I no longer require using this flow chart]

Do you have an external VGA monitor you can connect for a test? Your laptop has a VGA connector on the back.

[Your VGA connector is in the center, on the back of your laptop]
(VGA monitor looks like a TV. It is a Cathode Ray Tube. CRT)

This is what a VGA connector looks like,
(Top photo on right)

Connect the VGA monitor first, THEN, power on your Acer laptop.

Now turn the power on the VGA monitor to On.

You have to toggle your graphics over from your LCD screen of the laptop, to this VGA monitor.

To do this you hold the Fn key down, then tap the F5 key once. (A VGA monitor takes a second, or so to 'Come to life'. Wait a few seconds, see if the VGA monitor comes on. If not, hold the Fn key down again, and tap the F5 key)

Now, do you have graphics on the VGA monitor?

Do you have a dim screen?
Try using the Brightness control of the VGA monitor to increase.

Doesn't work?
Then you have a bad Backlight, or a bad Inverter.
(An Inverter supplies the correct power to the LCD screen, and the Backlight.

The Backlight is comparable to a Fluorescent tube, used for normal residential, and commercial lighting. It is a Cold Cathode Fluorescent Lamp. CCFL. The LCD screen cannot be seen without this Backlight bulb)

Requires replacement of these two components.
A Backlight bulb is cheaper to replace than an Inverter. A Backlight bulb is also MUCH harder to replace than an Inverter.

The Backlight bulb is located within the LCD screen itself, which requires dismantling the LCD screen to replace it.

The Inverter is a component that is accessed much easier.

Upon removing the LCD screen from the laptop, then removing the bezel that goes around the LCD screen, the Inverter is located at the bottom of the LCD screen.

I state that both components should be replaced, because I have found that when one goes out, the other is usually not far behind it.

Do not have a dim screen?
Then the connectors for the wires, that supply the video signal, and power to your LCD screen, may be loose.

1.It could be those wires are broken

2.It could be a bad LCD screen

3.Could be a bad connector on the motherboard, for the wire's that deliver signal, and power to the LCD screen's connector,
or the matching connector on the LCD screen, for those wires.

Do not have graphics, (images), on the external monitor?
Then you have a bad graphics chip on the laptop's motherboard.
Requires replacement of the motherboard.

The above is stated, so that you will know what may be happening with your Acer Travelmate laptop.
It is for information purposes.
It is not a recommendation, nor advisement to repair the laptop.

The only true way of finding out what is wrong with your laptop, is to take it to a competent computer repair shop, and have it diagnosed by a professional.

Posted on Sep 18, 2009


  • 84 Answers

SOURCE: my acer aspire one notebook says 'a disk read

Disk is dead. You need to replace disk and reinstalla Operating System.

Posted on Oct 19, 2009

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Error Tab

Turn off the, or better yet uninstall, the Acer Screensaver. Something you installed, possibly a screensaver program? has corrupted the Acer screensaver causing that error message. That add-on screensaver is notoriously buggy anyway.

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